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- Tasks: Keep our luxury development running smoothly with inspections, maintenance, and customer care.
- Company: Join urbanbubble, the North West's leading property managing agent, redefining community living.
- Benefits: Enjoy a salary of £28,500, enhanced leave, cycle schemes, and more perks!
- Why this job: Be the face of urbanbubble, delivering first-class service and making a real impact on residents' lives.
- Qualifications: Customer-facing experience, attention to detail, and a proactive approach are essential.
- Other info: Work 40 hours a week, including weekends, in a supportive and innovative environment.
The predicted salary is between 22800 - 28500 £ per year.
Role overview
We are looking for a Caretaker / Building Services Assistant to assist in the day to day presentation and maintenance at our
luxury development, Axis in Manchester!
As our go-to person, the one with the know of how to keep the development running like clockwork, you\’ll ensure that all building
services for the development are carried out to a high standard, and are delivered on time and accurately. You will act as the
face of urbanbubble with residents, displaying professionalism and genuine care for their property ensuring a first-class customer
experience!
Working 40 hours per week including weekends on a rota basis.
What do we offer?
* We offer amazing benefits such as a basic salary of up £28,500, enhanced family leave policies, cycle to work scheme, season
ticket loan, enhanced sick pay, and much much more!
* We also offer enhanced annual leave, including your birthday day off and a day off when you buy your house – we believe that
you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
What will you do?
* Complete full building inspection/walks to identify cleaning or maintenance issues – actioning them to the highest standards.
* Fire control system, alarms and smoke ventilation.
* Access control systems, locks and security measures for building, car park and any other aspects of the property.
* All property lighting and heating systems.
* Lifts, car park, doors, windows, bin stores.
* Management of the bin store and refuse process – rotating bins, presenting bins for collection on bin days.
* Deep cleaning/Jet washing of communal grounds.
* Litter picking of external areas and grounds.
* Complete any adhoc maintenance, as agreed with the Building Services Manager / General Manager.
* Ensure stock, tools & materials are kept to an acceptable level & usable standard.
* Inform company of any additional works needed at location.
* Ensure any works completed are compliant in line with HSE.
* Identify & communicate potential areas for future works.
* Complete all paperwork & procedures in set timelines.
* Attend all safety briefings/tool box talks.
What are we looking for?
* Experience working in a customer facing role.
* Great attention to detail.
* Proactive approach.
* Able to work well alone or as part of a team.
* Strong understanding of Health and Safety.
* Previous experience in the cleaning / maintenance industry for luxury residential property or hotels (desirable).
We’re not your usual property company. We’re the North West’s leading property managing agent.
At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to
our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for
bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst
unleashing your true potential. So, what do you say – interested?
If you believe you are the right candidate to join the team, then apply now to hear back from us, and don\’t miss this amazing
opportunity to join a fantastic organisation that truly believe that our people should be at the heart of all our decisions!
We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during
the recruitment process.
urbanbubble requires people who are professional, hardworking, innovative, passionate; who are effective in their roles and who
truly engage with the customer.
INDLOW
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Caretaker employer: Urbanbubble
Contact Detail:
Urbanbubble Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Caretaker at luxury developments. Understanding the nuances of building maintenance and customer service in such environments will help you stand out during interviews.
✨Tip Number 2
Showcase your proactive approach by preparing examples of how you've previously identified and resolved maintenance issues. This will demonstrate your ability to take initiative, which is crucial for this role.
✨Tip Number 3
Research urbanbubble's values and community initiatives. Being able to discuss how your personal values align with theirs can make a strong impression and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Prepare questions about the role and the company culture to ask during your interview. This not only shows your enthusiasm but also helps you assess if urbanbubble is the right fit for you.
We think you need these skills to ace Caretaker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and any previous work in cleaning or maintenance, especially in luxury settings. Use specific examples to demonstrate your attention to detail and proactive approach.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for property management and customer care. Mention why you are interested in the Caretaker position at urbanbubble and how your skills align with their values of community building and innovation.
Highlight Health and Safety Knowledge: Since the role requires a strong understanding of Health and Safety, be sure to mention any relevant training or certifications you have. This will show that you take safety seriously and are prepared for the responsibilities of the job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Urbanbubble
✨Show Your Customer Service Skills
As a Caretaker, you'll be the face of the company for residents. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to engage with people and resolve issues.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to maintenance and cleanliness. During the interview, mention specific instances where your attention to detail made a difference in your work, whether in cleaning or maintenance tasks.
✨Discuss Health and Safety Knowledge
Understanding health and safety regulations is crucial for this position. Be ready to discuss your knowledge of HSE compliance and any relevant experience you have in maintaining safe environments, particularly in residential or luxury settings.
✨Be Proactive and Solution-Oriented
The job description emphasises a proactive approach. Prepare to talk about times when you identified potential issues before they became problems and how you took initiative to resolve them, showcasing your resourcefulness and problem-solving skills.
