At a Glance
- Tasks: Assist in maintaining a luxury development and respond to building support requests.
- Company: Leading property managing agent focused on community building and customer care.
- Benefits: Up to £32,000 salary, bonuses, enhanced leave, and cycle-to-work scheme.
- Other info: Supportive environment with opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in residents' lives.
- Qualifications: Customer service experience and basic maintenance skills required.
The predicted salary is between 24000 - 32000 £ per year.
We are looking for a Maintenance Operative to assist in the day to day presentation and maintenance of our new, luxury development. You will provide first line response to all building support requests and work orders raised. As our go‑to person you will give technical advice, support and oversee and carry out fabric and minor repairs. This role is a permanent contract, working 5 out of 7 days on a rota basis between 8 am and 5 pm. Please note this role requires a DBS check.
What we offer:
- Basic salary of up to £32,000
- 10% bonus
- Enhanced family leave policies
- Cycle‑to‑work scheme
- Season ticket loan
- Enhanced sick pay
- Enhanced annual leave including a birthday day off and a day off when you buy your house and much more!
What will you do:
- Check the work order system daily for current reactive and future works.
- Carry out lighting checks, replacing light bulbs.
- Ensure works completed are to a high standard and completed within realistic time frame.
- Carry out decoration and repairs to homes within 5 days, ready for letting.
- Liaise with the Building Manager to prioritise workload, communicating effectively.
- Ensure continual compliance with Rent Smart Wales and the Letting Code of Conduct.
- Inform company of any additional works needed at location.
- Work well independently, yet be supportive of team members and goals.
- Ensure compliance with HSE and water bye‑laws.
- Respond effectively to emergency call outs / situations.
- Provide general maintenance assistance, including furniture building and storage, hanging pictures and items as requested, and assisting residents in familiarising with their new apartment and systems.
- Be flexible and adaptive to the needs of the site, supporting the team in additional ad hoc duties including manning the front reception desk, assisting with general enquiries and supporting the housekeeper when required.
What are we looking for:
- Experience working in a customer facing role.
- Electrical Competency Certificate, or equivalent (within the last 3 years).
- IOSH Working Safely qualification, or equivalent.
- Knowledge of basic water system and L8.
- Previous use of CAFM systems (preferably web based).
- Already working within a maintenance role within residential properties or student accommodation.
- Have basic painting skills with an understanding of decorating and fabric repairs.
- Able to work alone or as part of a team.
- Strong understanding of COSHH.
- City and Guilds Multi Skills Certificate, or equivalent (desirable).
- Able to speak Welsh (desirable).
- Rent Smart Wales qualified – if you are not qualified we will support you through the qualification within your first 3 months.
About us:
We are the North West’s leading property managing agent, redefining how properties are run through community building, customer care, and innovation. We proudly serve 14,000 residents and growing, and we are looking for bold, ambitious, resourceful team members to manage and create communities. Our people are at the heart of all decisions.
Apply Now:
If you believe you are the right candidate to join the team then apply now, don’t wait any longer and grab this amazing opportunity to join a fantastic organisation that truly believes our people should be at the heart of all our decisions.
Equal Opportunity Employer:
We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.
Maintenance Operative in Cardiff employer: urbanbubble
At urbanbubble, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises family and personal milestones. With competitive salaries, generous benefits like enhanced annual leave and study support, and a commitment to employee growth, we empower our team to thrive in their roles while fostering a sense of community across our diverse portfolio in the South West. Join us in redefining property management and experience a workplace where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative in Cardiff
✨Tip Number 1
Get to know the company! Research their values and culture, so you can show how you fit in. When you apply through our website, mention specific projects or initiatives that excite you.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about the role and even a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to maintenance roles. Think about your past experiences and how they relate to the job description. We want to hear your stories!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're keen and professional, which is exactly what we look for in our team members.
We think you need these skills to ace Maintenance Operative in Cardiff
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any relevant experience you have in maintenance or customer-facing roles. We want to see how your skills align with what we’re looking for, so don’t hold back!
Tailor Your Application:Take a moment to customise your application to fit the job description. Mention specific skills like your electrical competency or knowledge of water systems that match our needs. It shows us you’ve done your homework!
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at urbanbubble
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance and repairs. Familiarise yourself with common issues in residential properties, as well as any relevant qualifications like the Electrical Competency Certificate or IOSH Working Safely. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with residents, be prepared to discuss your experience in customer-facing roles. Think of examples where you've successfully resolved issues or provided support. Highlighting your ability to communicate effectively and work well with others will make you stand out.
✨Demonstrate Flexibility and Team Spirit
The job requires adaptability and teamwork, so come ready to share instances where you've worked independently and as part of a team. Emphasise your willingness to take on various tasks, from emergency call-outs to assisting with general enquiries, showing that you're a versatile candidate.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, or specific responsibilities of the role. This not only shows your interest in the position but also gives you a chance to assess if the company aligns with your values and career goals.
