At a Glance
- Tasks: Assist in maintaining a luxury development and respond to building support requests.
- Company: Join a dynamic team focused on high-quality property management.
- Benefits: Earn up to £17,600 plus bonuses, with enhanced leave and family policies.
- Other info: Flexible role with opportunities for personal growth and teamwork.
- Why this job: Make a difference in residents' lives while developing your maintenance skills.
- Qualifications: Customer service experience and relevant maintenance certifications required.
The predicted salary is between 16000 - 18000 £ per year.
We are looking for a Maintenance Operative to assist in the day to day presentation and maintenance of our luxury development. You'll provide first line response to all building support requests and work orders raised, and give technical advice and support while overseeing and carrying out fabric and minor repairs.
What do we offer?
- Basic salary up to £17,600 plus 10% bonus.
- Enhanced family leave policies.
- Cycle to work scheme, season ticket loan, enhanced sick pay.
- Enhanced annual leave, including a birthday day off and a day off when you buy your house.
- Other benefits available.
Responsibilities
- Check the work order system daily for current reactive and future works.
- Carry out lighting checks, replacing light bulbs.
- Ensure works completed are to a high standard and completed within realistic time frame.
- Carry out decoration and repairs to homes within 5 days, ready for letting.
- Liaise with the Building Manager to prioritise workload and communicate effectively.
- Ensure continual compliance with Rent Smart and the Letting Code of Conduct.
- Inform company of any additional works needed at location.
- Work well independently and support team members and goals.
- Ensure any works completed are compliant with HSE and water bye-laws.
- Respond effectively to emergency call outs and situations.
- Provide general maintenance assistance, including furniture building and storage, hanging pictures and items as requested and assisting tenants in familiarising themselves with their new apartment and systems.
- Be flexible and adaptive to the needs of the site, supporting the team in additional ad hoc duties, including manning the front reception desk, assisting with general enquiries and supporting the housekeeper when required.
Qualifications
- Experience working in a customer‑facing role.
- Electrical Competency Certificate, or equivalent (within the last 3 years).
- IOSH Working Safely qualification, or equivalent.
- Knowledge of basic water system and L8.
- Previous use of CAFM systems (preferably web based).
- Current maintenance role within residential properties or student accommodation.
- Basic painting skills with an understanding of decorating and fabric repairs.
- Ability to work alone or as part of a team.
- Strong understanding of COSHH.
- City and Guilds Multi Skills Certificate, or equivalent (desirable).
We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.
Maintenance Operative employer: urbanbubble Ltd
Folk Co-Living is an exceptional employer that prioritises community building and hospitality, offering a vibrant work culture where creativity thrives. As a Community & Events Manager, you will have the opportunity to curate unique events that enhance resident experiences across multiple sites in London, while benefiting from professional growth opportunities and a supportive team environment. With a focus on collaboration and engagement, you'll play a pivotal role in fostering a welcoming atmosphere that makes every resident feel at home.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the luxury development and its values. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like your electrical competency and customer-facing experience, make you the ideal Maintenance Operative.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled maintenance issues in the past. Highlight your ability to respond effectively to emergencies and how you prioritise tasks.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in maintenance and customer service. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your past roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Maintenance Operative role. Share specific examples of your work and how you’ve tackled challenges in the past.
Show Off Your Qualifications:Don’t forget to mention any relevant qualifications like your Electrical Competency Certificate or IOSH Working Safely qualification. We love seeing that you’re qualified and ready to jump in!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at urbanbubble Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance and repairs. Familiarise yourself with common issues in residential properties, as well as any relevant qualifications like your Electrical Competency Certificate. This will help you answer questions confidently and show that you're the right fit for the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with tenants, be prepared to discuss your experience in customer-facing roles. Think of examples where you've successfully resolved issues or provided support. This will demonstrate your ability to communicate effectively and handle various situations with ease.
✨Be Ready for Practical Scenarios
Expect some scenario-based questions during the interview. They might ask how you'd handle specific maintenance requests or emergency situations. Prepare by thinking through potential challenges you could face on the job and how you would approach them. This shows your problem-solving skills and readiness for the role.
✨Highlight Your Team Spirit
This position requires both independent work and teamwork. Be ready to share examples of how you've collaborated with others in previous roles. Emphasising your flexibility and adaptability will show that you can support the team while also managing your own tasks effectively.
