Junior IT Support Analyst
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Junior IT Support Analyst

London Entry level 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide 1st level IT support and assist desktop users daily.
  • Company: Join a leading travel company revolutionizing corporate travel with tech.
  • Benefits: Gain hands-on experience in a supportive, inclusive environment.
  • Why this job: Kickstart your IT career while making an impact in a dynamic industry.
  • Qualifications: Degree in Computer Science/IT or relevant practical experience required.
  • Other info: Office located in North West London; Monday to Friday schedule.

The predicted salary is between 28800 - 43200 £ per year.

Are you a recent graduate in Computer Science/IT looking for an opportunity to start your career in this field? Urbanberry Recruitment recruits for the corporate travel sector, an industry that supports businesses with their travel plans around the world. It’s a busy and constantly evolving area of travel that is making great strides in their adoption of technology to ensure a first class service to their clients. We’ve got a brilliant opportunity for a graduate in Computer Science/IT to join a leading travel company as a Junior IT Support Analyst, based in their London office. This is a developing role so we’re looking for you to have drive, ambition and a desire to put your theory into practice! You’ll be providing 1st level support for all desktop users across the business as well as a whole host of fundamental duties that will really boost your knowledge and experience. The company you’ll be working for is an inclusive organisation with global presence and a focus on developing staff from within. You’ll be part of a supportive team who will help you find your feet but your natural ability to learn and be proactive will be an essential part of the job. We’ll be looking for you to have: A degree in Computer Science/IT related field OR practical experience in this field. The ability to get to an office in North West London Monday- Friday. Excellent communication skills

Junior IT Support Analyst employer: Urbanberry Recruitment Ltd

Urbanberry Recruitment is an exceptional employer, offering a vibrant work culture in the heart of London that fosters growth and innovation. As a Junior IT Support Analyst, you'll benefit from comprehensive training and mentorship within a supportive team, ensuring you gain valuable hands-on experience in the dynamic corporate travel sector. With a commitment to inclusivity and internal development, this role provides a unique opportunity to kickstart your career while contributing to a company that values your ambition and drive.
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Contact Detail:

Urbanberry Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Junior IT Support Analyst

✨Tip Number 1

Make sure to familiarize yourself with the latest technologies and tools used in IT support. This will not only help you during the interview but also show your genuine interest in the field.

✨Tip Number 2

Network with professionals in the corporate travel sector. Attend industry events or join online forums to connect with people who can provide insights and potentially refer you to opportunities.

✨Tip Number 3

Prepare to discuss real-world scenarios where you've applied your IT knowledge, whether through internships, projects, or personal experiences. This will demonstrate your practical understanding of the role.

✨Tip Number 4

Showcase your communication skills by practicing how to explain technical concepts in simple terms. This is crucial for a support role where you'll be assisting users with varying levels of tech-savviness.

We think you need these skills to ace Junior IT Support Analyst

Basic IT Knowledge
Customer Service Skills
Problem-Solving Skills
Communication Skills
Technical Support
Familiarity with Operating Systems (Windows, macOS)
Understanding of Networking Concepts
Time Management
Team Collaboration
Adaptability
Attention to Detail
Proactive Learning
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your degree in Computer Science/IT or any relevant practical experience. Emphasize skills that align with the role, such as communication and problem-solving abilities.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your eagerness to learn. Mention specific examples from your studies or experiences that demonstrate your drive and ambition.

Highlight Relevant Skills: In your application, clearly outline your technical skills and any experience you have with desktop support. This could include familiarity with operating systems, troubleshooting, and customer service.

Show Enthusiasm for the Role: Express your excitement about the opportunity to work in the corporate travel sector and how you can contribute to the team. Companies appreciate candidates who show genuine interest in their industry.

How to prepare for a job interview at Urbanberry Recruitment Ltd

✨Show Your Passion for IT

Make sure to express your enthusiasm for technology and how it can improve business processes. Share any relevant projects or experiences from your studies that demonstrate your interest in IT support.

✨Highlight Communication Skills

Since excellent communication skills are crucial for this role, prepare examples of how you've effectively communicated technical information to non-technical users in the past. This will show your ability to bridge the gap between tech and users.

✨Demonstrate Proactivity

Be ready to discuss instances where you took initiative in your previous roles or projects. Employers value candidates who can identify problems and take steps to solve them without waiting for direction.

✨Research the Company

Familiarize yourself with the travel industry and the specific company you're interviewing with. Understanding their services and how technology plays a role in their operations will help you tailor your responses and show genuine interest.

Junior IT Support Analyst
Urbanberry Recruitment Ltd
Apply now
U
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