At a Glance
- Tasks: Lead a team in booking luxury travel experiences for VIP clients.
- Company: Join a customer-centric luxury travel company with a sociable HQ.
- Benefits: Competitive salary, commission, private healthcare, gym access, and generous leave.
- Other info: Opportunity for personal growth and to attend exciting supplier events.
- Why this job: Make dreams come true while building your career in luxury travel management.
- Qualifications: Experience in travel reservations and a passion for mentoring others.
The predicted salary is between 31500 - 38500 £ per year.
Selling and booking high end luxury travel is more than just looking at fancy hotels all day.
It’s a specialised, niche area of travel that requires extensive travel industry knowledge, a superb focus on customer service and an ability to make sure your clients feel like they’re VIP’s, no matter what.
The position of Team Leader in Luxury Travel is an ideal opportunity to take your first steps into managing people from a position of an experienced Senior Travel Consultant.
You’ll still be responsible for building up and looking after your own portfolio of UHNW clients (don’t worry, there’s plenty of opportunity for you to have access to potential clients) but you’ll also have the additional responsibility of being a part of the management team.
Working in their sociable HQ, you’ll be liaising with your clients to book all forms of travel from private villas to 5* hotels, personal chauffeurs and much more.
You’ll build close relationships with suppliers such as airlines and hotels and you’ll refine and solidify your client base over time.
The company you’ll be working for prides itself on a very customer centric approach.
You’ll be given all the tools you need to ensure you’re able to deliver an efficient and memorable service - you just need to have the ambition and drive to succeed!
Team Leader, Luxury Travel - what we’re looking for
- Travel industry experience in reservations - this can be luxury leisure, tailor made or corporate travel (you’ll really need to have your finger on the pulse of the industry).
- Ideally you’ll have had the opportunity to mentor/supervise more junior members of staff in a previous role.
- You’ll have used a GDS system to book air travel and hotels
- You’ll be motivated, pro-active and target driven.
- You’ll be tenacious and enjoy the prospect of building your own portfolio through phone outreach.
- A desire to lead a small team and an ability to inspire.
- A real team player who is keen to build a career with a company that offers brilliant benefits, personal and professional development and an opportunity to earn excellent commission.
- Someone who’s able to be office based, Monday-Friday
- An aptitude for learning, clear communication skills and a personable nature.
- A willingness to attend supplier events on average twice a month
Team Leader, Luxury Travel - the package
- Fantastic starting salary plus commission, excellent OTE (please note the basic salary is above industry average so please do ask us about it!)
- Extensive complimentary facilities onsite including a gym and restaurant
- Private Healthcare and pension
- 22 days annual leave, increasing to 25 after 12 months of service
Please don’t hesitate to get in contact with us for any more information and an informal initial chat!
Team Leader, Luxury Travel in Surbiton employer: Urbanberry Recruitment Ltd Careers
As a Team Leader in Luxury Travel, you'll join a dynamic and sociable HQ that prioritises customer service and employee growth. The company offers an excellent benefits package, including a competitive salary, private healthcare, and opportunities for professional development, all while working with a portfolio of UHNW clients in a vibrant team environment. With access to extensive resources and a focus on mentorship, this role is perfect for those looking to advance their careers in the luxury travel sector.
Contact Details:
Urbanberry Recruitment Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader, Luxury Travel in Surbiton
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Urbanberry Recruitment Ltd Careers who are looking for fresh talent for roles like Team Leader, Luxury Travel.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Urbanberry Recruitment Ltd Careers and give you a leg up for your Team Leader, Luxury Travel application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Team Leader, Luxury Travel openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Team Leader, Luxury Travel in Surbiton
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Team Leader, Luxury Travel role at Urbanberry Recruitment Ltd Careers.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Team Leader, Luxury Travel position at Urbanberry Recruitment Ltd Careers.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Urbanberry Recruitment Ltd Careers.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Urbanberry Recruitment Ltd Careers's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Team Leader, Luxury Travel.
How to prepare for a job interview at Urbanberry Recruitment Ltd Careers
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Urbanberry Recruitment Ltd Careers.
