Company Overview
Headquartered in Liverpool, Urban Sleep began its journey in 2010, growing from student accommodation predominantly based in Liverpool to managing a portfolio of over 1400 new homes across the North West and continuing to grow across PBSA and PRS sectors.
As a highly experienced and respected property management company, we are proud to develop high quality homes in safe and attractive locations across the North West. We look after our properties from design to delivery and are continually improving to ensure that our homes, whether student or privately rented, continue to exceed expectations.
THE ROLE & LOCATION
Job Title: Assistant Property Manager (x2)
Location: 1 x Liverpool (L7 7DP) & 1 x Stockport
THE ROLE
As an Assistant Property Manager within the PRS team, we are looking for an active, friendly individuals with a passion for customer service and hospitality. You will be working as part of a dynamic team at either our Stockport or Liverpool developments. You will help new tenants to choose and secure their accommodation and will support them throughout the tenancy by providing accommodation services such as handling parcels, recording maintenance, collecting rent and ensuring that the accommodation is safe and well presented.
You will perform administrative duties and provide support to the Property Manager. You will respond to customer enquiries and participate in the marketing, letting and administration of properties. Excellent attention to detail and reliability are critical to this role.
In addition, key aspects of this role will be to:
- Provide exceptional customer service to all clients and partners.
- Respond appropriately and resolve customer enquiries face to face, by telephone or by email.
- Organise and carry out viewings, assisting clients in applying for rooms and allocating rooms.
- Update various spreadsheets and trackers, recording issues as and when they arise.
- Carry out pre arrival, termly and check out inspections.
- Carry out property checks and assist the Property Standards Team with health and safety duties and tasks.
- Take payments and assist with debt collection.
- Monitor stock of stationery and office supplies.
- Write and distribute notices to tenants.
- Assist during the check-in and check-out days.
- Work with Property Manager to ensure budgets are controlled in line with targets.
- Manage keys and responses to lock outs.
- Participate in handovers and following up issues.
Qualifications & Experience
We are looking for a friendly individuals with a passion for customer service and an interest in the property sector. Skills such as attention to detail and reliability are key, in addition to:
- Excellent IT skills: Excel, Word, Outlook
- Previous experience working with booking software
- Previous experience in hospitality/lettings
- Excellent verbal and written communication skills
- A mature, positive attitude
- Professional presentation
- Ability to provide excellent customer services to clients and colleagues alike
- Ability to work in a fast-paced environment.
SALARY
£26,000.00-£28,000.00 dependent on experience
WORKING HOURS
Full time permanent.
40 hours per week
Benefits Of Joining Us
In return we offer a highly competitive benefits package to include:
- Annual Leave 25 days excluding Bank Holidays
- Free Parking
- Referral Scheme
- Eye Care Scheme
- Rental accommodation staff discount
- Exclusive staff discounts to Hope Street Hotel & Spa
- Exclusive staff discounts to School Lane Hotel
- Exclusive staff discounts at Beers Timber & Building Supplies
- Exclusive offers at 92 Degrees *available via the app; or
- 20% of everything (instore and online) at 92 Degrees
- Access to car salary sacrifice scheme
- Access to workplace nursery scheme
- Access to Cycle to Work Scheme
- Access to Gym Membership Scheme
FURTHER INFORMATION
For further information on the Carpenter Group of companies, to see who we are and what we do and to meet our teams, please visit our websites - the full addresses of which, Total Jobs won\'t allow us to publish.
carpenterinvestments
l7architects
carpenterbuild
urbansleep
TO APPLY
Please submit your CV outlining how your skills and experience match the requirements of the role, confirming whether you are applying for the LIVERPOOL or STOCKPORT vacancy.
Please note that only shortlisted candidates will be contacted. Thank you for interest in joining Urban Sleep.
Urban Sleep is an equal opportunities employer.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Property Manager in Liverpool
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Urban Sleep Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Urban Sleep Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Urban Sleep Ltd's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Assistant Property Manager role at Urban Sleep Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Urban Sleep Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Urban Sleep Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Urban Sleep Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Urban Sleep Ltd.
