At a Glance
- Tasks: Manage property operations and tackle unique challenges daily.
- Company: Join Urban Rest, a fast-growing leader in flexible living.
- Benefits: Enjoy discounts, ME Days, social activities, and pet-friendly offices.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Be part of a dynamic team focused on traveller well-being and innovative solutions.
- Qualifications: Experience in coordination and strong communication skills required.
The predicted salary is between 30000 - 38000 £ per year.
London Full time position: £30,000 - £38,000 per year
About The Business
Urban Rest is a fast-growing challenger in the flexible living & accommodation industry with properties across Australia, New Zealand, UK and Ireland. We are a business with a mission to bring joy to work travel and improve wellbeing. Urban Rest are a technology enabled business with a fresh focus on traveller well-being and superior designed properties. We have experienced rapid growth, strong customer loyalty and success over the last eight years since launch and are now going through a period of scaling the business in various locations across Australia, New Zealand and in Europe, offering the chance to join a growing business at a pivotal stage of growth.
Benefits And Perks
- Employee and friends & family discounts at Urban Rest properties
- ME Day’s and Volunteer Days available per year
- Regular social team activities
- Opportunities for professional growth and career progression as we expand
- We’re a social bunch and we strive to have a fun, friendly, and collaborative work environment
- Pet friendly offices (for house trained and well behaved furry friends)
- Close to public transport
About The Role
We are searching for a proactive, energetic and operationally focused individual to join our London Operations team and assist with managing our property portfolio. Each day will never be the same as this role hosts a variety of unique challenges and assorted functions across all aspects of the business. This role will provide on-the-job training and development to help your personal growth alongside our business. The ideal candidate should hold a positive can-do attitude with the ability to think outside the box and continuously add value to our brand and culture.
Responsibilities
- Reporting to the Operations Manager to complete daily tasks across our portfolio of properties, travelling to various buildings as required
- Actively monitor operational and ticketing systems, identifying and prioritising tasks, initiating immediate action or allocation, and monitoring all on-site follow-ups to ensure resolution within established timeframes and deadlines.
- Conduct basic maintenance tasks using hand tools such as assembling furniture, troubleshooting appliances, unclogging drains, hanging artwork and minor ad-hoc jobs
- Carry out regular property inspections/audits ensuring our properties are operating and performing their best
- Reporting any issues within our properties and ensuring they are dealt with promptly
- Source parts/materials and maintain inventory levels
- Organising and managing external parties for repair works on site
- Assist the Operations and Fit-out team with onboarding new properties including organising furniture and appliance deliveries and final set up tasks when required
- Manage and maintain a strong working relationship with the housekeeping department, ensuring clear communication and effective coordination to uphold quality standards across all properties.
- Working alongside the greater Operations team to assist and support business requirements, including supporting projects to improve operational efficiency and guest experience
- Assist the operations team and 3rd party suppliers with onsite management of warehouse/supplies, including performing stock audits, maintaining inventory levels and ordering supplies
- Liaise with external contractors, stakeholders, property managers and clients
- Perform other duties as assigned
Qualifications
- Previous experience in a coordinator/administration role working in the property/facilities/construction/maintenance field(s)
- A proven track record of prioritising tasks in order to meet tight deadlines- you will be working independently 70% of the time and therefore must be skilled in managing your own time
- High school diploma or equivalent
- Excellent written and oral communication skills, including the ability to identify and convey critical information to stakeholders quickly and precisely
- Basic understanding of mechanical, electrical, plumbing, and HVAC systems
- A perfectionist that obsesses over all the details
- Ability to take the initiative and problem solve independently
Nice To Have
- Professional demeanour and strong ability to establish positive relationships with others
- Strong ability to multitask
- Comfortable working with multiple groups within the business
- A background in construction, hospitality, residential or operations preferred
Diversity & Inclusion
At UR, we extend our invitation to candidates from Indigenous, neurodiverse, disabled, international, and diverse cultural backgrounds. Our commitment to fostering an inclusive workplace ensures that all applicants receive the necessary support and accommodations throughout the recruitment and onboarding process. We encourage candidates from various backgrounds to apply, as we value diversity and believe in creating an environment where everyone can succeed. Please let us know if you require any additional adjustments or support to help you through this process so you can shine as the best version of yourself.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Urban Rest and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Urban Rest!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Urban Rest keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Urban Rest:This is your chance to really connect with the team at Urban Rest. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Urban Rest
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Urban Rest.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Urban Rest that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Urban Rest. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
