At a Glance
- Tasks: Lead the front-of-house team and deliver exceptional guest experiences.
- Company: Urban Reef, a vibrant beachfront restaurant in Bournemouth.
- Benefits: Competitive salary, career progression, ongoing training, and staff meals.
- Other info: Flexible hours and a supportive management team dedicated to your success.
- Why this job: Join a dynamic team and grow into a management role while enjoying the beach vibe.
- Qualifications: 2+ years in a supervisory hospitality role with strong leadership skills.
The predicted salary is between 25000 - 31200 £ per year.
Restaurant Supervisor – Progression to Management ?
Location
Urban Reef, Southbourne Beach, Bournemouth
Job Type
Full-time | Permanent Ready to take the next step in your hospitality career? Urban Reef is looking for an enthusiastic and experienced
Restaurant Supervisor to help lead our front-of-house team. This is an exciting opportunity for someone with strong leadership skills who is looking to develop into a
Restaurant Manager or Assistant Manager role.
If you're passionate about delivering exceptional guest experiences, enjoy leading a team, and thrive in a busy hospitality environment, we'd love to hear from you.
About the Role As Restaurant Supervisor, you'll work closely with the management team to ensure smooth day-to-day operations while leading by example on the floor.
You'll help coach and inspire the team, maintain high service standards, and play an important role in the continued growth of Urban Reef.
For the right candidate, there is a clear progression pathway into a management position , with ongoing training and development. Responsibilities
- Lead and motivate the front-of-house team during service.
- Deliver exceptional customer service and create memorable guest experiences.
- Support the daily operation of the restaurant, bar and terrace.
- Train, coach and develop team members.
- Manage staff breaks and section allocations.
- Assist with opening and closing procedures.
- Handle customer enquiries and resolve issues professionally.
- Ensure high standards of cleanliness, presentation and service are maintained.
- Support stock control, ordering and daily operational tasks.
- Work closely with the kitchen and management team to deliver seamless service.
- Help drive sales through product knowledge and upselling.
What We're Looking For
Minimum 2 years' experience in a supervisory hospitality role.
- A natural leader with excellent communication skills.
- Positive, energetic and confident under pressure.
- Passion for delivering outstanding customer service.
- Strong organisational and problem-solving abilities.
- Experience in busy restaurant, bar or hospitality environments.
- A proactive attitude with the ambition to progress into management.
- Flexible to work evenings, weekends and bank holidays.
What We Offer
- Competitive salary.
- Excellent opportunities for career progression into management.
- Ongoing leadership training and development.
- Staff meals on shift.
- Employee discounts.
- A supportive management team invested in your growth.
- The opportunity to help shape one of Bournemouth's most iconic beachfront venues.
Senior Team Member in Bournemouth employer: Urban Reef
Join our vibrant team at The Overstrand, where we pride ourselves on creating a supportive and dynamic work environment for our Waiting Staff. With competitive pay rates, flexible shifts, and the opportunity to develop your skills in a bustling waterside restaurant, you'll find a rewarding career that values your contributions and fosters personal growth. Enjoy benefits like discounted meals and a friendly atmosphere that encourages teamwork and camaraderie among staff.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Team Member in Bournemouth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Urban Reef. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Urban Reef
Don't be shy about reaching out to Urban Reef directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Team Member in Bournemouth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Urban Reef and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Urban Reef
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
