At a Glance
- Tasks: Join our team to deliver exceptional service and create memorable experiences for our guests.
- Company: Be part of Urban Pubs & Bars, an award-winning hospitality group with unique venues.
- Benefits: Earn up to £11.50/hour, enjoy discounts at our venues, gyms, and salons.
- Why this job: Grow your career in a fun, fast-paced environment with opportunities for advancement.
- Qualifications: Passion for hospitality, excellent communication skills, and a quick learner.
- Other info: Work in a vibrant location opposite Balham station with a fantastic street-side terrace.
Team Member – The Victory Pub & Kitchen Victory Pub Waterloo is currently looking for an experienced FOH Team Member to join the team. On the menu, our all-day food offer focuses on seasonality and sharing – from small plates to hearty gastropub classics – while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you\’ll find the best of London\’s craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, we\’re the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining. Are you able to work on the floor looking after our guests and delivering an exceptional service? If you are passionate about hospitality, have excellent communication skills and you thrive in a fast-paced environment then get in touch! You Are: Passionate about providing outstanding service A quick learner who can use your own initiative Happy working in a high-intensity venue but with a fun-loving team Aiming to grow and develop within a fantastic, award-winning company Looking to progress to the next level and build your career in a rapidly expanding and versatile business We offer: Up to 11.50 per hour excluding Tronc Career progression and promotion opportunities with regular new openings 30% discount on the total bill at our Pubs, bars and restaurant 10% off Gym membership 30% off grooming and hair salons Employee Assistance Programme (EAP) Who We Are: Part of the award-winning Urban Pubs & Bars (Publican Awards Best Managed Pubs 1-50), a fast-growing independent hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity. On the menu, our all-day food offer focuses on seasonality and sharing – from small plates to hearty gastropub classics – while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you\’ll find the best of London\’s craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, we\’re the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.
Team Member - The Victory Pub & Kitchen employer: Urban Pubs & Bars
Contact Detail:
Urban Pubs & Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - The Victory Pub & Kitchen
✨Tip Number 1
Familiarize yourself with the menu and drink offerings at The Victory Pub & Kitchen. Knowing the seasonal dishes and craft beers will help you engage with guests and showcase your passion for the role.
✨Tip Number 2
Highlight your experience in fast-paced environments during your conversations. Share specific examples of how you've successfully managed busy shifts while maintaining excellent service.
✨Tip Number 3
Demonstrate your enthusiasm for hospitality by discussing any relevant training or certifications you have. This shows your commitment to professional growth and aligns with our values.
✨Tip Number 4
Connect with current employees on social media or platforms like LinkedIn. Engaging with them can provide insights into the team culture and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Team Member - The Victory Pub & Kitchen
Some tips for your application 🫡
Show Your Passion for Hospitality: In your application, make sure to express your enthusiasm for providing outstanding service. Share specific examples of how you've gone above and beyond for guests in previous roles.
Highlight Relevant Experience: Detail any previous experience you have in fast-paced environments, especially in hospitality. Mention specific roles or responsibilities that demonstrate your ability to thrive under pressure.
Emphasize Communication Skills: Since excellent communication is key in this role, provide examples of how you've effectively communicated with team members and customers in the past. This could include handling difficult situations or working collaboratively.
Express Your Career Goals: Mention your desire to grow and develop within the company. Discuss your career aspirations and how you see yourself progressing in the hospitality industry, particularly within a dynamic and award-winning group.
How to prepare for a job interview at Urban Pubs & Bars
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing outstanding service. Share examples from your past experiences where you went above and beyond for guests, as this will resonate well with the interviewers.
✨Demonstrate Your Quick Learning Ability
Prepare to discuss how you've quickly adapted to new roles or environments in the past. Highlight specific instances where you took the initiative to learn something new, especially in a fast-paced setting.
✨Emphasize Teamwork and Fun
Since the role involves working in a fun-loving team, be ready to talk about your experiences working collaboratively with others. Share stories that showcase your ability to contribute positively to a team dynamic.
✨Discuss Career Growth Aspirations
Express your desire to grow and develop within the company. Talk about your long-term career goals and how you see yourself progressing in the hospitality industry, particularly within a rapidly expanding business like theirs.