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- Tasks: Join our team to deliver exceptional service in a vibrant pub environment.
- Company: The Clapton Hart is a historic pub in Hackney, part of the award-winning Urban Pubs & Bars group.
- Benefits: Enjoy up to £11.44 per hour, career progression, and discounts at pubs and gyms.
- Why this job: Be part of a fun-loving team in a fast-paced venue with opportunities for growth.
- Qualifications: Passion for hospitality, excellent communication skills, and ability to thrive under pressure.
- Other info: Join a community-led pub with a rich history and a focus on personality and charm.
The Clapton Hart is currently looking for an experienced FOH Team Member to join the team. A historic pub dating back to the 18th Century, the Clapton Hart sits at the heart of Hackney. A community led pub and garden combining lots of its original features with plenty of our own additions to make it the ideal cosy pub hot spot full of personality and charm.
Are you able to work on the floor looking after our guests and delivering an exceptional service? If you are passionate about hospitality, have excellent communication skills and you thrive in a fast-paced environment then get in touch!
You Are:
- Passionate about providing outstanding service
- A quick learner who can use your own initiative
- Happy working in a high-intensity venue but with a fun-loving team
- Aiming to grow and develop within a fantastic, award-winning company
- Looking to progress to the next level and build your career in a rapidly expanding and versatile business
We offer:
- Up to £11.44 per hour excluding Tronc
- Career progression and promotion opportunities with regular new openings
- 30% discount on the total bill at our Pubs, bars and restaurant
- 10% off Gym membership
- 30% off grooming and hair salons
- Employee Assistance Programme (EAP)
Who We Are:
Part of the award-winning Urban Pubs & Bars, a fast-growing independent hospitality group with an incredible and diverse range of pubs, bars and restaurants all with their own individual identity.
Team Member - The Clapton Hart employer: Urban Pubs & Bars
Contact Detail:
Urban Pubs & Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - The Clapton Hart
✨Tip Number 1
Familiarise yourself with the Clapton Hart's history and unique features. Being able to discuss the pub's charm and what makes it special during your conversation can show your genuine interest in the venue.
✨Tip Number 2
Demonstrate your passion for hospitality by sharing specific examples of how you've provided outstanding service in previous roles. This will help you stand out as someone who truly cares about guest experiences.
✨Tip Number 3
Prepare to showcase your ability to thrive in a fast-paced environment. Think of scenarios where you've successfully managed high-pressure situations, as this will resonate well with the team at the Clapton Hart.
✨Tip Number 4
Express your eagerness to grow within the company. Research Urban Pubs & Bars and mention any specific career progression opportunities that excite you, showing that you're looking to invest in your future with them.
We think you need these skills to ace Team Member - The Clapton Hart
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the hospitality industry, particularly any roles that involved front-of-house service. Emphasise your communication skills and ability to thrive in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing outstanding service. Mention specific experiences where you delivered exceptional customer care and how you can contribute to the team at The Clapton Hart.
Showcase Your Personality: Since The Clapton Hart values personality and charm, let your unique character shine through in your application. Use a friendly tone and share anecdotes that reflect your enthusiasm for hospitality.
Highlight Career Aspirations: In your application, express your desire for career progression within the company. Mention how you aim to grow and develop your skills in a dynamic environment like The Clapton Hart.
How to prepare for a job interview at Urban Pubs & Bars
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for providing outstanding service during the interview. Share specific examples of how you've gone above and beyond for guests in previous roles, as this will resonate well with the team at The Clapton Hart.
✨Demonstrate Your Quick Learning Ability
Since the role requires a quick learner, be prepared to discuss instances where you adapted quickly to new situations or learned new skills on the job. This will show that you can thrive in their fast-paced environment.
✨Emphasise Teamwork and Fun
The Clapton Hart values a fun-loving team atmosphere, so highlight your ability to work well with others. Share stories that showcase your teamwork skills and how you contribute to a positive work environment.
✨Discuss Your Career Aspirations
As they are looking for someone aiming to grow within the company, be open about your career goals. Talk about how you see yourself progressing in the hospitality industry and how you believe The Clapton Hart can help you achieve those ambitions.
