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For Companies At a Glance
- Tasks: Lead a vibrant bar team and ensure top-notch service in a lively pub environment.
- Company: Join The Well and Bucket, a historic pub in East London known for its unique vibe and delicious seafood.
- Benefits: Enjoy competitive pay, discounts, team socials, and career growth opportunities.
- Other info: Flexible shifts, employee support programmes, and a chance to celebrate your birthday off!
- Why this job: Be part of a fun, family-like atmosphere while making unforgettable customer experiences.
- Qualifications: Experience in premium food and bar settings; passion for training and customer service is essential.
Supervisor – Well and Bucket
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers and our exquisite Sea food, Oysters and Lobster menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What’s it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
- Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
- Able to deal with customer queries quickly and professionally
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
- Able to support the Management team to deliver set goals
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers
What’s in it for me:
- Competitive rate per hour + tronc
- Be part of a brand new opening
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- Team trips, regular incentives and socials – a fun, family atmosphere
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP) to support you across those tough times
- Good people know good people – an awesome referral scheme where you can earn up to 1000 per successful referral
- Access your Wages anytime through Wagestream
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more?
Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor - Well and Bucket employer: Urban Pubs & Bars
Contact Detail:
Urban Pubs & Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Well and Bucket
✨Tip Number 1
Familiarise yourself with The Well and Bucket's menu, especially their ales, seafood, and cocktails. Being able to discuss these items knowledgeably during your interactions will show your genuine interest and help you stand out.
✨Tip Number 2
Network within the local hospitality scene in East London. Attend events or visit similar establishments to meet people who might have insights about the role or even know someone on the hiring team.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully trained or guided a team in previous roles. This will highlight your ability to manage and inspire others effectively.
✨Tip Number 4
Show your passion for customer service by preparing anecdotes of how you've handled challenging situations with customers in the past. This will illustrate your problem-solving skills and commitment to providing an unforgettable experience.
We think you need these skills to ace Supervisor - Well and Bucket
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position at The Well and Bucket. Tailor your application to highlight your relevant experience in premium food and bar establishments.
Showcase Your Experience: In your CV and cover letter, emphasise your previous roles in hospitality, particularly any supervisory experience. Provide specific examples of how you've led a team, managed customer service, and ensured high standards in food and drink presentation.
Demonstrate Passion: Express your enthusiasm for the role and the venue in your application. Mention your love for the hospitality industry, your commitment to training and developing team members, and your ability to create a welcoming atmosphere for customers.
Personalise Your Application: Address your application to the hiring manager if possible, and include a brief introduction about why you want to work at The Well and Bucket specifically. This shows that you've done your research and are genuinely interested in the position.
How to prepare for a job interview at Urban Pubs & Bars
✨Know Your Products
Familiarise yourself with the range of ales, beers, and seafood on the menu. Be prepared to discuss your favourite items and why they stand out. This shows genuine interest and knowledge, which is crucial for a Supervisor role.
✨Demonstrate Leadership Skills
Be ready to share examples of how you've successfully led a team in a busy environment. Highlight your experience in training staff and ensuring service excellence, as this is key to the role at The Well and Bucket.
✨Customer Service Focus
Prepare to discuss how you handle customer queries and complaints. Provide specific examples of situations where you turned a negative experience into a positive one, showcasing your problem-solving skills.
✨Show Enthusiasm for the Venue
Express your excitement about working in a vibrant pub like The Well and Bucket. Mention any unique aspects of the venue that appeal to you and how you can contribute to its success through marketing and promotions.