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- Tasks: Lead a vibrant team, ensuring top-notch service and unforgettable experiences for our guests.
- Company: The Queens Head, a lively bar in Shoreditch known for its burgers and cocktails.
- Benefits: Competitive pay, staff discounts, free meals, and exciting team socials.
- Why this job: Join a fun, family-like culture and grow your career in the hospitality industry.
- Qualifications: Experience in hospitality and a passion for training and leading teams.
- Other info: Enjoy perks like birthday days off and a cycle-to-work scheme.
Supervisor – The Queens Head
We\’re on the hunt for experienced Supervisors to join our teams at The Queens Head – Shoreditch.
Queen\’s Head Shoreditch is the ideal place for after-work drinks, outrageous burgers & classic cocktails in East London. Our gorgeous bar is the perfect spot to meet up with friends & family for drinks, a bite, or both on Shoreditch High Street.
What\’s it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality
- Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience
- Able to deal with customer queries quickly and professionally
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas
- Able to support the Management team to deliver set goals
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers
What\’s in it for me:
- Competitive hourly rate + tronc
- Comprehensive training and ongoing development
- Clear career progression with regular new openings nearby
- Staff discounts across all pubs, bars, and restaurants
- Team trips, incentives, and socials in a warm, family-like culture
- Free meals during shifts
- Employee Assistance Programme (EAP) via Licence Trade Charity
- Lucrative referral scheme – earn up to 1,000 per successful referral
- Access to Stream to draw wages as needed
- Birthday day off on us
- Cycle-to-work scheme
- Length-of-service rewards
Ready to join a dynamic, people-first team and bring the magic to our lively venue? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor - The Queens Head employer: Urban Pubs & Bars
Contact Detail:
Urban Pubs & Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - The Queens Head
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Queens Head for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Show off your passion! When you're chatting with the hiring team, let your enthusiasm for the hospitality industry shine through. Share stories of how you've trained teams or handled customer queries to demonstrate your experience.
✨Tip Number 3
Be ready to discuss your ideas! The job description mentions encouraging ideas, so come prepared with suggestions on how to promote the venue or improve service. This shows you're proactive and invested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your personality right from the start, which is super important in our lively environment.
We think you need these skills to ace Supervisor - The Queens Head
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you’re excited about the role and ready to bring your enthusiasm to The Queens Head!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've demonstrated leadership or customer service in previous roles – we love a good story!
Be Professional Yet Approachable: While we appreciate a friendly tone, keep it professional. Use clear language and check for any typos or errors. We want to see that you can communicate effectively, just like you would with our customers.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re keen to join our team at The Queens Head!
How to prepare for a job interview at Urban Pubs & Bars
✨Know Your Products
Before the interview, make sure you’re familiar with the menu and drinks offered at The Queens Head. Being able to discuss your favourite items and suggest pairings will show your genuine interest and knowledge, which is key for a Supervisor role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve trained staff or handled difficult situations. This will demonstrate your ability to take responsibility and maintain high service standards.
✨Be Customer-Focused
Think of scenarios where you’ve dealt with customer queries or complaints effectively. Highlighting your problem-solving skills and your passion for providing an unforgettable experience will resonate well with the interviewers.
✨Embrace Learning Opportunities
Express your willingness to learn new skills and adapt. Mention any relevant training or development you've pursued in the past, as this shows that you’re proactive and eager to grow within the company.
