At a Glance
- Tasks: Lead a vibrant team in delivering exceptional service at a buzzing tapas bar.
- Company: Exciting new venue in Covent Garden, blending Spanish and Italian culinary delights.
- Benefits: Competitive pay, career growth, discounts, and fun team events.
- Other info: Enjoy a supportive atmosphere with opportunities for training and development.
- Why this job: Join a dynamic team and create unforgettable experiences for our guests.
- Qualifications: Experience in hospitality and a passion for excellent customer service.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. With a refreshed look and feel, Opera Tavern is a buzzing and inviting tapas bar and restaurant in the heart of Covent Garden's theatre land. Downstairs, striking graphic prints by the likes of Ben Eine compliment the stylish bar, counter seating and communal table, with a warm and atmospheric first floor dining space above. The perfect place to enjoy tapas in London, the Opera Tavern will transport you straight to the bustling bars and restaurants of Spain and Italy. Head Chef Lukasz Kie basin ski and his team have created a menu of exciting Spanish and Italian-influenced dishes using the very best seasonal ingredients, alongside an extensive wine list and collection of regionally inspired seasonal drinks.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials - a fun, family atmosphere.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to 1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor - Opera Tavern employer: Urban Pubs & Bars
At Opera Tavern, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Covent Garden. Our team enjoys competitive pay, extensive training and development opportunities, and a fun, family-like atmosphere with regular socials and incentives. With a focus on career progression and a commitment to employee well-being, including an Employee Assistance Programme and flexible wage access, we ensure that our staff feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Opera Tavern
✨Tip Number 1
Get to know the venue! Before your interview, pop into Opera Tavern and soak up the atmosphere. Chat with the staff, check out the menu, and get a feel for the vibe. This will not only help you stand out but also show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be the face of the pub, so brush up on your communication and leadership abilities. Role-play common scenarios with friends or family to build your confidence in handling customer queries and guiding your team.
✨Tip Number 3
Show off your passion for food and drink! Be ready to discuss your favourite dishes and drinks from the menu during your interview. Share your thoughts on how you can enhance the customer experience with your recommendations and knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Opera Tavern. Let’s make some magic together!
We think you need these skills to ace Supervisor - Opera Tavern
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food and drink shine through! We want to see your enthusiasm for the hospitality industry and how you can bring that energy to our team at Opera Tavern.
Tailor Your CV:Make sure your CV is tailored to the Supervisor role. Highlight your experience in premium establishments and any relevant skills that match what we're looking for. We want to see how you can contribute to our buzzing atmosphere!
Be Personable:In your cover letter, don’t be afraid to show a bit of personality! We’re all about creating a warm and inviting environment, so let us know why you’d be a great fit for our team and how you can help deliver service excellence.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Opera Tavern!
How to prepare for a job interview at Urban Pubs & Bars
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with the menu and drinks list at Opera Tavern. Being able to discuss specific dishes and recommend pairings will show your passion for the role and your knowledge of the food and bar scene.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or trained staff. This will demonstrate your capability to guide others and maintain high service standards.
✨Emphasise Customer Service Excellence
Be ready to discuss how you handle customer queries and ensure a great experience. Share specific instances where you went above and beyond for a customer, as this aligns perfectly with the expectations of the role.
✨Express Your Passion for Learning
The job description highlights the importance of being willing to learn new skills. Be prepared to talk about how you’ve embraced learning opportunities in the past and how you plan to continue growing in this role. This shows your commitment to personal and professional development.
