At a Glance
- Tasks: Lead a vibrant team in delivering exceptional service at our community pub.
- Company: Highbury Barn Tavern, a welcoming independent pub with a rich atmosphere.
- Benefits: Competitive pay, training opportunities, discounts, and fun team events.
- Other info: Join us for a brand new opening with great career progression opportunities.
- Why this job: Be the face of a buzzing pub and create unforgettable experiences for customers.
- Qualifications: Experience in premium food and bar settings, strong leadership skills.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. The Highbury Barn Tavern is a welcoming, independent community pub just a stone's throw from Highbury Fields. We are dedicated to exceptional service, quality produce, and a true sense of hospitality, embracing the essence of a traditional British pub. With charming period features, our pub is the perfect spot for a relaxed drink or meal with friends.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials - a fun, family atmosphere.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to 1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor - Highbury Barn Tavern employer: Urban Pubs & Bars
At Highbury Barn Tavern, we pride ourselves on being an exceptional employer that values our team members and fosters a vibrant work culture. With competitive pay, comprehensive training, and ample opportunities for career progression, we ensure our staff feel supported and valued in their roles. Located in the heart of Islington, our community pub offers a unique atmosphere where you can thrive, enjoy team outings, and benefit from discounts across our venues, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Highbury Barn Tavern
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great pub experience but also help you connect with potential employers.
✨Tip Number 2
Network like a pro! Attend industry events or join local hospitality groups. Meeting people in the business can lead to job opportunities that aren’t even advertised yet. Plus, it’s a great way to learn from others!
✨Tip Number 3
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you’ve handled challenges in previous roles – it’ll make you memorable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Highbury Barn Tavern.
We think you need these skills to ace Supervisor - Highbury Barn Tavern
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see that you genuinely love being part of a busy pub environment and are excited about delivering exceptional service.
Tailor Your Experience:Make sure to highlight your relevant experience in premium food and bar establishments. We’re looking for someone who can demonstrate their knowledge of products and service excellence, so be specific about your past roles!
Be Personable:Remember, we’re all about community and connection. Use a friendly tone in your application to show us that you’re approachable and ready to engage with both customers and the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Urban Pubs & Bars
✨Know Your Products
Make sure you brush up on the food and drink offerings at Highbury Barn Tavern. Be ready to discuss your favourite dishes and drinks, and how you would recommend them to customers. This shows your passion for quality produce and genuine hospitality.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully guided a team or handled a busy shift. Highlight your approach to training and supporting your colleagues to ensure service excellence.
✨Emphasise Customer Service
Prepare to talk about how you handle customer queries and complaints. Share specific instances where you've turned a negative experience into a positive one. This will show that you can maintain high service standards and create an unforgettable experience for guests.
✨Be Approachable and Open-Minded
During the interview, convey your willingness to learn and adapt. Discuss how you encourage ideas from your team and how you stay approachable. This aligns with the pub's community spirit and shows that you're a great fit for their family atmosphere.
