New Openings General Manager - UPB Head Office in London

New Openings General Manager - UPB Head Office New Openings General Manager - London based pub and bar group Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 by Nick Pring and Malcolm Heap and has since expanded to an estate of over 67 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are. Establishing the right offer and investing in the right areas is key, whilst devoting time and attention to the team that operates those sites is a major part of that investment. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for. Our teams play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food and great service all at the heart of what we value. Ensuring each site's valued position within its local community. Role Overview: As part of the New Openings General Manager Team, you will play a crucial role in the successful setup and launch of our new establishments across London. Collaborating closely with the Operations Team, you will manage, oversee, and support the training and operations setup for each opening, ensuring they deliver exceptional service and embody our brand values. Key Responsibilities: Lead the launch of new sites, coordinating efforts across key departments including Recruitment, Learning & Development, and Operations. Ensure a strong focus on people and culture, fostering collaboration and teamwork among departments. Develop and implement training programs to prepare staff for successful openings. Maintain a high-quality hospitality standard throughout the setup process. Travel weekly to various locations to oversee and support new openings. Requirements: A genuine passion for hospitality and a strong understanding of the guest journey. Proven experience in a similar role, with a background in operations and new openings across the pub sector. Excellent leadership skills with the ability to inspire and motivate teams across departments. Strong experience in the pub sector and a commitment to delivering quality service. Why Join Us? Be part of a well-established and successful group with ambitious growth plans. Work in great locations within affluent areas, enhancing your career in a high-profile company. Enjoy a vibrant people culture with ample development opportunities. A competitive salary plus an attractive bonus scheme that you can influence! Continuous training and development, from personal mentoring to interactive workshops. Career progression to that next level Discounts across all our pubs, bars, and restaurants-let's eat and drink well! Annual team trips abroad and regular management incentives-work hard, play hard! 28 days of holiday to recharge your batteries. Free meals during your shift-because who doesn't love good food? An awesome referral scheme where you can earn up to 1000 for bringing great people on board! Birthday off-celebrate YOU! Plus, we offer a cycle to work scheme, enhanced maternity/paternity pay, and a Nest Pension Scheme! If you are an enthusiastic and experienced hospitality professional ready to take on a pivotal role in our expansion, we want to hear from you!