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- Tasks: Lead a vibrant bar team and ensure top-notch service in a stunning Victorian pub.
- Company: The Queens, a charming pub in Crouch End with a lively atmosphere.
- Benefits: Competitive pay, training opportunities, discounts, and fun team events.
- Other info: Join a supportive team with great career progression and a fun, family vibe.
- Why this job: Be the face of a busy pub and create unforgettable experiences for customers.
- Qualifications: Experience in premium food and bar settings, with a passion for team leadership.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Located in the leafy "village" of Crouch End, The Queens is a gem. A grand Victorian pub oozing with character.
Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials - a fun, family atmosphere.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to 1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor - The Queens in London employer: Urban Pubs & Bars
Contact Detail:
Urban Pubs & Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - The Queens in London
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Queens for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Show off your personality! When you meet the team, let your passion for hospitality shine through. Share your experiences and how you've handled busy shifts or customer queries in the past—this is your chance to stand out!
✨Tip Number 3
Be ready to discuss training! Since the role involves guiding and training the bar team, come prepared with ideas on how you can help develop their skills. This shows you're not just looking for a job, but a chance to grow together.
✨Tip Number 4
Don’t forget to follow up! After your chat, shoot a quick thank-you message to express your enthusiasm for the role. It’s a simple way to keep you fresh in their minds and show that you’re genuinely interested in joining the team.
We think you need these skills to ace Supervisor - The Queens in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about delivering excellent service and creating memorable experiences for customers.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in premium food and bar establishments. We love seeing how your skills align with what we're looking for, so don’t hold back on showcasing your achievements!
Be Personable: Remember, we’re looking for someone who can be the face of our pub! Use a friendly tone in your application to reflect your personality. Show us that you’re approachable and ready to lead a team with enthusiasm.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get the ball rolling!
How to prepare for a job interview at Urban Pubs & Bars
✨Know Your Products
Make sure you brush up on the food and drink offerings at The Queens. Be ready to share your favourite recommendations and how they pair together. This shows your passion and knowledge, which is key for a Supervisor role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Talk about how you’ve trained staff or handled difficult situations. This will demonstrate your ability to guide the bar team and maintain high service standards.
✨Customer Service is Key
Think of scenarios where you’ve dealt with customer queries effectively. Highlight your approach to ensuring a great customer experience, as this is crucial for the role. Being able to handle complaints with professionalism will set you apart.
✨Be Approachable and Open-Minded
During the interview, show your willingness to learn and adapt. Share instances where you’ve encouraged team ideas or taken feedback positively. This reflects the kind of supportive atmosphere The Queens aims to create.