Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant bar team and ensure top-notch service and product quality.
- Company: Exciting new pub opening with a fun, family-like atmosphere.
- Benefits: Competitive pay, discounts, team trips, and flexible wage access.
- Other info: Opportunities for career progression and a supportive work environment.
- Why this job: Join us to create unforgettable experiences and grow your career in hospitality.
- Qualifications: Experience in bar settings and a passion for training and teamwork.
The predicted salary is between 12 - 15 £ per hour.
We are currently looking for a talented and driven Supervisor, with experience in bar establishments to join our team. Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?
What's it all about:
- Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
- Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
- Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
- Able to deal with customer queries quickly and professionally.
- Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
- Able to support the Management team to deliver set goals.
- Able to promote and market the venue, private hire spaces and events as appropriate to our customers.
What's in it for me:
- Competitive rate per hour + tronc.
- Be part of a brand new opening.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials - a fun, family atmosphere.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to 1000 per successful referral.
- Access your Wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
Supervisor - Crown and Castle in London employer: Urban Pubs & Bars
Contact Detail:
Urban Pubs & Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Crown and Castle in London
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Show off your people skills! During your interview, share examples of how you've handled customer queries or trained team members in the past. We love hearing about your experiences that demonstrate your passion for service excellence.
✨Tip Number 3
Be ready to discuss ideas! Think about how you could promote the venue or improve customer experience. We appreciate candidates who come prepared with suggestions that show you're eager to make a positive impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick message thanking the team for their time. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Supervisor - Crown and Castle in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share why you love working in a busy pub environment and how you can contribute to our team. A genuine passion for service excellence will definitely catch our eye.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in bar establishments. We want to know how your skills align with what we're looking for, so don’t hold back on those specific examples!
Be Professional Yet Approachable: While we love a friendly vibe, it’s important to maintain professionalism in your written application. Show us that you can balance being approachable with delivering high standards of service – it’s key for this role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Urban Pubs & Bars
✨Know Your Products
Make sure you brush up on the drinks and food offerings at the Crown and Castle. Being able to recommend items confidently will show that you're genuinely interested in providing an excellent customer experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Highlight your ability to maintain high service standards and ensure safety, as this is crucial for the Supervisor role.
✨Demonstrate Your Passion for Training
Think about times when you've trained or mentored others. Be ready to discuss how you can help develop your future team’s skills and knowledge to enhance their performance and customer service.
✨Be Ready for Customer Scenarios
Anticipate questions about handling customer queries or complaints. Prepare specific examples of how you've dealt with challenging situations professionally and quickly, as this will reflect your problem-solving abilities.