At a Glance
- Tasks: Lead and manage a vibrant pub, ensuring high standards and customer satisfaction.
- Company: Join an award-winning pub group with a focus on people and progression.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive team culture.
- Why this job: Take ownership of your venue and make a real impact in a fun environment.
- Qualifications: Minimum 2 years as a general manager with strong leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stone's throw from the Royal Albert Hall. Offering a menu of elevated pub classics, strong passing trade and the draw of nearby landmarks, expect a fast-paced all-day trade with a high food mix giving way to wet led evening in Kensington's newest and most stylish pub.
The Role
As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar and late night experience knowledge. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own.
- Be cool, calm and collected, manage pressure with ease.
- Must have minimum 2 years' experience as a general manager depending on the property being looked at.
- Solid communication and organisational skills, be approachable.
- Superb customer & floor service skills.
- Excellent all-round business knowledge from financials to customer satisfaction.
- An entrepreneurial flair.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
- Personal License holder beneficial.
What's in it for me:
- A competitive salary & bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Discounts across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business - take ownership and Be Fearless.
- Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere.
- 28 days holiday.
- We'll feed you during your shift.
- Employee Assistance Programme (EAP).
- An awesome referral scheme.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
General Manager - The Duchess of Kensington in London employer: Urban Pubs & Bars
Urban Pubs, Bars and Restaurants is an exceptional employer that prioritises a people-focused culture and offers a vibrant work environment in the heart of Kensington. As a General Manager, you will enjoy autonomy in running your venue, alongside competitive salaries, career progression opportunities, and a fun, family-like atmosphere with regular team incentives and social events. With a commitment to employee development and a strong emphasis on teamwork, this is a fantastic opportunity for those looking to thrive in a dynamic hospitality setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - The Duchess of Kensington in London
✨Tip Number 1
Network like a pro! Get out there and meet people in the industry. Attend local events, join relevant groups, and don’t be shy to introduce yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers, let your charisma shine through. Be genuine, share your passion for hospitality, and make sure they see how you’d fit into their team at The Duchess of Kensington.
✨Tip Number 3
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with what they’re looking for. Practice common interview questions and be ready to discuss how you’d take ownership of the venue.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our awesome team and ready to dive into the exciting opportunities we have at The Duchess of Kensington.
We think you need these skills to ace General Manager - The Duchess of Kensington in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma into your cover letter. Remember, we’re looking for someone who can bring energy and fun to The Duchess of Kensington.
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your experience as a General Manager. Focus on your achievements and how they align with what we’re looking for. Show us how you’ve taken ownership in previous roles and how you’ve developed your teams!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured CV that’s easy to read. Use bullet points where necessary and make sure to highlight your key skills and experiences that match our job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us you’re keen and ready to join our team at The Duchess of Kensington!
How to prepare for a job interview at Urban Pubs & Bars
✨Know Your Venue
Before the interview, make sure you research The Duchess of Kensington thoroughly. Familiarise yourself with their menu, atmosphere, and customer base. This will not only show your genuine interest but also help you discuss how your experience aligns with their unique offerings.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've trained and developed teams in the past. Highlight your ability to maintain high standards and customer satisfaction while fostering a fun and engaging work environment.
✨Demonstrate Business Savvy
The role requires strong commercial acumen, so come ready to discuss your understanding of financials and operational management. Prepare to talk about how you've successfully driven sales and improved customer experiences in previous roles.
✨Be Yourself
The company values personality and charisma, so don’t be afraid to let your true self shine through during the interview. Share your passion for the hospitality industry and how you connect with both staff and customers. Remember, they want someone who can bring energy and fun to the team!
