At a Glance
- Tasks: Lead and manage vibrant urban pubs and bars, ensuring top-notch customer experiences.
- Company: Dynamic and people-focused group with exciting new openings across London.
- Benefits: 30% discount at all venues, career progression, team socials, and enhanced family leave.
- Other info: Enjoy regular incentives, training opportunities, and a lively work atmosphere.
- Why this job: Join a fun, supportive team and take ownership of your own venue.
- Qualifications: Minimum 2 years' experience as a general manager with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business as we prepare for new openings across London.
The Role
As GMD you will under the guidance of an established GM as you are embedded into the company. You will steadily learn to take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar, fresh food and late night experience knowledge depending on the property. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own.
- Be cool, calm and collected, manage pressure with ease, nothing can phase you.
- Must have minimum 2 years' experience as a general manager depending on the property being looked at.
- Solid communication and organisational skills, be approachable.
- Superb customer & floor service skills.
- Excellent all-round business knowledge from financials to customer satisfaction.
- An entrepreneurial flair.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
- Personal License holder beneficial.
What's in it for me:
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants.
- Team trips, regular incentives and socials - a fun, family atmosphere.
- Employee Assistance Programme (EAP) to support you across those tough times.
- Good people know good people - an awesome referral scheme where you can earn up to 1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
- End-of-Year Annual Staff Party & Prize draws!
- Enhanced Maternity & Paternity Leave - commitment to working families for our salaried management ensuring that greater financial support is offered for important life moments.
- Health Care Cash Plan - We want you to feel empowered to manage your everyday healthcare costs.
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
General Manager Designate - Urban Pubs & Bars in London employer: Urban Pubs & Bars
Join a vibrant and dynamic team at Urban Pubs & Bars, where we prioritise people and foster a fun, family-like atmosphere. With exciting career progression opportunities, comprehensive training, and a generous employee benefits package including discounts, team incentives, and enhanced family leave, this is an exceptional place to grow your career in the heart of London. Embrace the chance to lead with autonomy and make a real impact in our expanding group of eclectic venues.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Designate - Urban Pubs & Bars in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Urban Pubs & Bars. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Urban Pubs & Bars
Don't be shy about reaching out to Urban Pubs & Bars directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager Designate - Urban Pubs & Bars in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Urban Pubs & Bars and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Urban Pubs & Bars
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
