At a Glance
- Tasks: Lead and manage Botanica Hall, ensuring exceptional service and team development.
- Company: Join London's biggest independent pub company with a vibrant culture.
- Benefits: Competitive salary, bonuses, discounts, and career progression opportunities.
- Other info: Enjoy annual trips, socials, and a supportive team atmosphere.
- Why this job: Take ownership of a unique venue and make a real impact in a fun environment.
- Qualifications: Minimum 2 years as a general manager with strong leadership and business skills.
The predicted salary is between 40000 - 50000 £ per year.
Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are passionate about food and drink. Establishing the right offer and investing in the right areas is key, whilst devoting time and attention to the team that operates those sites is a major part of that investment.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites'. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, and won 'Best Managed Pub Company - 2-50 sites' in 2023.
Our teams play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food and great service at the heart of what we value, ensuring each site's valued position within its local community.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this is an exciting time to join a people-focused and progressive operations-led business.
The Role: As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar and late-night experience knowledge. You will have the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Take ownership, be bold and run the business as if it's your own.
- Be cool, calm and collected, manage pressure with ease.
- Minimum 2 years' experience as a general manager depending on the property.
- Solid communication and organisational skills, be approachable.
- Superb customer and floor service skills.
- Excellent all-round business knowledge from financials to customer satisfaction.
- An entrepreneurial flair.
- Passionate about people, training, mentoring, growing a team, and loves to have fun.
- Personal License holder beneficial.
What's in it for me:
- A competitive salary and bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings.
- 30% discount across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business.
- Annual team trips abroad, regular management incentives and socials.
- 28 days holiday.
- Employee Assistance Programme (EAP).
- An awesome referral scheme.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
General Manager - Botanica Hall in London employer: Urban Pubs & Bars
Urban Pubs & Bars is an award-winning independent pub company that prioritises a vibrant work culture and employee development. With a focus on quality service and community engagement, employees enjoy competitive salaries, career progression opportunities, and a fun, family-like atmosphere. The company's commitment to nurturing talent and providing unique experiences makes it an exceptional employer in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Botanica Hall in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Urban Pubs & Bars. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Urban Pubs & Bars
Don't be shy about reaching out to Urban Pubs & Bars directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Botanica Hall in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Urban Pubs & Bars and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Urban Pubs & Bars
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
