At a Glance
- Tasks: Support the General Manager in running a vibrant pub and develop your team.
- Company: Join an award-winning pub group focused on quality and community.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and regular socials with your team.
- Why this job: Be part of a fun, family atmosphere with opportunities for growth and development.
- Qualifications: 1+ years of management experience and a passion for people.
The predicted salary is between 30000 - 40000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. From mid-morning coffees to late-night cocktails, The Ferndale is a proper local pub made for every moment. With fantastic pizzas, select wines, beers and more, it's perfect for dinners, celebrations, and stylish get-togethers.
The Role
As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You're not precious. We leave our egos at the door and help get things done
- Must have minimum 1 years' experience as a manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- An entrepreneurial flair
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
What's in it for me:
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business - take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we'll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme
- Access your Wages anytime through Wagestream
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
Assistant Manager - The Ferndale in London employer: Urban Pubs & Bars
The Ferndale is an exceptional employer that prioritises a vibrant and inclusive work culture, offering a competitive salary and bonus scheme alongside extensive training and development opportunities. With a focus on employee growth and a fun, family atmosphere, staff enjoy perks such as discounts across all venues, annual team trips, and the chance to take ownership of their roles in a dynamic environment. Located in London, this award-winning pub group is perfect for those looking to thrive in a people-focused business while enjoying a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - The Ferndale in London
✨Tip Number 1
Get to know the venue before your interview! Pop in for a coffee or a bite to eat, and chat with the staff. This shows you're genuinely interested and gives you a feel for the vibe.
✨Tip Number 2
When you meet the team, be yourself! Show off that personality and charisma they’re looking for. Share your ideas on how you’d run the place and engage them in conversation.
✨Tip Number 3
Don’t just talk about your experience; bring examples! Share stories of how you've trained teams or handled busy shifts. This will demonstrate your skills and show you can handle the pressure.
✨Tip Number 4
Finally, apply through our website! It’s the best way to get noticed and shows you’re serious about joining the team. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Assistant Manager - The Ferndale in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don't be afraid to be a bit bold and charismatic. Remember, we're looking for someone who can bring energy to The Ferndale!
Tailor Your Application:Make sure to tailor your application to the role of Assistant Manager. Highlight your relevant experience and skills that match what we're looking for. Show us how you can take ownership and run the business as if it were your own!
Keep It Professional Yet Fun:While we love a good laugh, keep your application professional. Use clear language and structure your thoughts well. But don’t forget to sprinkle in some fun – we’re all about enjoying what we do at The Ferndale!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Urban Pubs & Bars
✨Know the Venue Inside Out
Before your interview, make sure you know The Ferndale like the back of your hand. Familiarise yourself with their menu, the vibe of the place, and any recent events or promotions. This shows genuine interest and helps you connect with the interviewers.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and interacting with customers daily. Be ready to share examples of how you've trained or mentored staff in the past. Highlight your ability to create a fun and engaging atmosphere while maintaining high standards.
✨Demonstrate Business Savvy
Prepare to discuss how you would run the venue as if it were your own. Think about ways to improve customer satisfaction and boost sales. Bring ideas to the table that show your entrepreneurial flair and understanding of the pub business.
✨Stay Cool Under Pressure
The hospitality industry can be hectic, so be prepared to talk about how you handle stress and manage pressure. Share specific instances where you've successfully navigated busy shifts or resolved conflicts, showcasing your calm and collected approach.
