At a Glance
- Tasks: Support the General Manager in running a vibrant venue and leading a dynamic team.
- Company: Join an award-winning pub, bar, and restaurant group with a fun atmosphere.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual trips abroad and a supportive, family-like culture.
- Why this job: Make strategic decisions and take ownership in a lively environment.
- Qualifications: Minimum 2 years management experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Deputy General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. The Bat and Ball Covent-Garden is the go-to destination for Ping Pong, Live Sport, Cocktails, Craft Beer and Pizza spread over two huge floors. It's the best place in Westfield to book a party with a twist. Guaranteed to make your event one to remember.
The Role
- As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business.
- Be business savvy and demonstrate great commercial acumen.
- Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
- You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own.
- Be cool, calm and collected; manage pressure with ease, nothing can phase you.
- You're not precious. We leave our egos at the door and help get stuff done.
- Must have minimum 2 years' experience as a manager depending on the property being looked at.
- Solid communication and organisational skills, be approachable.
- Superb customer & floor service skills.
- Strong all-round business knowledge from financials to customer satisfaction.
- An entrepreneurial flair.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
- Personal License holder beneficial.
What's in it for me:
- A competitive salary & bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Get out and about; you automatically get discounts across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business - take ownership and Be Fearless.
- Annual team trips abroad, regular management incentives and socials - a fun, family atmosphere.
- 28 days holiday.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP).
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
Assistant General Manager - Bat and Ball Covent Garden in London employer: Urban Pubs & Bars
Contact Detail:
Urban Pubs & Bars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Bat and Ball Covent Garden in London
✨Tip Number 1
Network like a pro! Get out there and mingle with people in the industry. Attend events, join local groups, or even pop into pubs and bars to chat with staff. You never know who might have a lead on your next big opportunity!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your charisma shine through. Remember, they’re looking for someone who can fit into their fun and vibrant culture, so be yourself!
✨Tip Number 3
Prepare to impress! Research the Bat and Ball Covent Garden and come armed with ideas on how you can contribute to their success. Show them you’re not just another candidate; you’re the one they’ve been waiting for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Assistant General Manager - Bat and Ball Covent Garden in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of charisma and flair in your words. Remember, we’re all about people and fun!
Tailor Your Application: Make sure to tailor your application to the role of Assistant General Manager. Highlight your relevant experience and skills that match what we're looking for. Show us how you can take ownership and run the business like it’s your own!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Urban Pubs & Bars
✨Know the Venue Inside Out
Before your interview, make sure you know everything about Bat and Ball Covent Garden. Familiarise yourself with their menu, events, and the overall vibe of the place. This shows genuine interest and helps you connect your experience to their unique offerings.
✨Showcase Your Leadership Style
As a potential Deputy General Manager, it's crucial to demonstrate your leadership skills. Prepare examples of how you've trained and developed teams in the past. Highlight your ability to maintain high standards and customer satisfaction while keeping the atmosphere fun and engaging.
✨Be Business Savvy
Brush up on your commercial acumen. Be ready to discuss how you can contribute to the venue's financial success. Think about ways to improve customer experience and boost sales, and be prepared to share your ideas during the interview.
✨Embrace the Company Culture
Urban Pubs, Bars and Restaurants value personality and charisma. During your interview, let your true self shine through. Share your passion for people and fun, and don’t hesitate to show how you can fit into their family-like atmosphere while being bold and taking ownership.