Learning and Development Assistant - Multi site award winning Pub and Restaurant Company - London
We are Looking for a brilliant new person to join our Learning & Development team here at Urban Pubs & Bars
If you’re the kind of person who lights up a room, lives and breathes great service, and gets a genuine buzz from helping others grow, keep reading. This could be the role that kicks off your career in L&D.
What you’ll be doing
No two days look the same, but you’ll be at the heart of how we train, develop and inspire our teams. Day to day, you’ll be:
- Running our LMS platform | Managing the system and building engaging training modules our teams actually enjoy
- Weekly reporting | Keeping a clear picture of where our training stands and sharing it with the team
- Owning the training calendar | Keeping it up to date, organised and running like clockwork
- Being there on site | Offering hands‑on, day‑to‑day support to our venues and our people
- Living our culture and values | You’ll be one of the faces of what Urban stands for
Who we’re looking for
This one’s all about you as a person. I’m after someone who is:
- Energetic | You bring the good stuff every single day
- Passionate | About people, about hospitality, about doing things brilliantly
- A true people person | You connect naturally and love being around a team
- Adaptable | Our world moves fast, and you thrive in the middle of it
What you’ll need
- Confident with Excel and comfortable across computers and systems
- A strong, proven track record of great service | You know our Steps of Service and our product range inside out
- And most of all… you’re fun, creative, and hungry for a career in hospitality and L&D
What's In It For You
- Competitive salary plus bonus.
- Opportunities across a growing portfolio of pubs, restaurants and competitive socialising venues.
- Comprehensive training and ongoing development to accelerate your career.
- Clear paths for progression, with regular openings and opportunities to step up.
- Employee discounts across our pubs, bars and restaurants.
- Strategic autonomy: make meaningful decisions, own your results and be fearless.
- Continuous team trips, management incentives and socials in a warm, family-like culture.
- Employee Assistance Programme via Licence Trade Charity.
- Lucrative referral scheme: earn up to £1,000 per successful referral.
- Birthday day off on us.
- Enhanced maternity/paternity/adoption pay.
- Workplace nursery benefit.
- Length-of-service recognition rewards.
Welcome to London's biggest independent pub company !
Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for ‘Best Managed Pub Company - 2-50 sites’ on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023 and most recently won ‘Best Managed Pub Company - 2-50 sites’ and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.
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L&D Assistant employer: Urban Pubs & Bars
Salt Yard Group is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those passionate about Spanish and Italian cuisine. With competitive salaries, extensive career development opportunities, and a fun, family-like atmosphere, employees can thrive while enjoying perks like food tastings, discounts across locations, and regular social events. Join us in one of London’s most exciting restaurant groups and be part of a team that values individuality and growth.
