General Manager (London)

General Manager (London)

Surbiton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage a vibrant pub, ensuring high standards and customer satisfaction.
  • Company: Join an award-winning group with 55 eclectic venues across London.
  • Benefits: Enjoy competitive salary, bonuses, discounts, and annual team trips abroad.
  • Why this job: Be part of a fun, people-focused culture with opportunities for personal growth and career progression.
  • Qualifications: Minimum 2 years as a General Manager with strong communication and business skills.
  • Other info: Celebrate your birthday with a day off and access wages anytime through Wagestream.

The predicted salary is between 36000 - 60000 £ per year.

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General Manager – London – Award Winning Pub, Bar and Restaurant Group – Quality

Urban Pubs, Bars and Restaurants are currently recruiting for talented and highly skilled General Managers with personality & charisma for our expanding group. With an eclectic mix of 55 properties and new openings coming, this really is an exciting time to join a people focused and progressive operations led business.

We have new openings coming up across all areas of London and keen to meet experienced, independent and inspirational community led General Managers with a strong background in running busy food led sites.

The Role

  • As GM you will take full ownership of all aspects of running your venue. You will be given autonomy and run the site as if it were your own business.
  • Being business savvy and demonstrating great commercial acumen is a must.
  • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
  • Create a buzz of vibrant energy, a feeling of warmth and fun for both our guests and your team.
  • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we looking for:

  • Wear your heart on your sleave, take ownership, be bold and run the business as if it's your own
  • Be cool, calm and collected, manage pressure with ease, nothing can phase you
  • You’re not precious, we leave our egos at the door and help get stuff done
  • Must have minimum 2 years’ experience as a general manager
  • Solid communication and organisational skills, be approachable
  • Excellent all-round business knowledge from financials to customer satisfaction
  • An entrepreneurial flare, we encourage you to bring your ideas
  • Passionate about people, training, mentoring, growing a team but most importantly, love to have fun
  • Personal License holder beneficial

What's in it for me:

  • A competitive salary & bonus scheme
  • Training and development
  • Career progression and promotion opportunities with regular new openings around the corner
  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants
  • The opportunity to make strategic decisions within your business – take ownership and Be Fearless
  • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
  • 28 days holiday
  • Goes without saying, but we’ll feed you during your shift
  • Employee Assistance Programme (EAP)
  • Good people know good people – an awesome referral scheme where you can earn up to £1000 per person
  • Access your Wages anytime through Wagestream
  • Birthdays are for celebrating, so have the day off on us
  • Cycle to work scheme
  • Enhanced maternity / paternity / adoption pay

Interested in hearing more , get in touch so we can arrange to meet up and show you around #J-18808-Ljbffr

General Manager (London) employer: Urban Pubs & Bars

Join an award-winning pub, bar, and restaurant group in London that prioritises a vibrant work culture and employee development. With a focus on community-led management, you'll enjoy autonomy in your role as General Manager while benefiting from competitive salaries, career progression opportunities, and a fun, family-like atmosphere. Experience the excitement of working in a rapidly expanding company with regular new openings and a commitment to nurturing talent.
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Contact Detail:

Urban Pubs & Bars Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager (London)

✨Tip Number 1

Network within the hospitality industry in London. Attend local events, join relevant groups on social media, and connect with other General Managers. Building relationships can lead to insider information about job openings and recommendations.

✨Tip Number 2

Showcase your leadership skills by volunteering for community events or initiatives related to hospitality. This demonstrates your commitment to people and community, which aligns with the values of the company.

✨Tip Number 3

Research the company’s culture and values thoroughly. Tailor your conversations during networking or interviews to reflect how your personal style and management approach align with their focus on fun and community.

✨Tip Number 4

Prepare to discuss your past experiences in detail, particularly those that highlight your ability to manage busy food-led sites. Use specific examples that demonstrate your commercial acumen and team development skills.

We think you need these skills to ace General Manager (London)

Leadership Skills
Commercial Acumen
Team Development
Customer Service Excellence
Organisational Skills
Communication Skills
Problem-Solving Skills
Financial Management
Entrepreneurial Mindset
Ability to Work Under Pressure
Training and Mentoring
Creativity and Innovation
Conflict Resolution
Time Management
Personal Licence Holder (beneficial)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a General Manager, particularly in busy food-led environments. Emphasise your leadership skills, ability to train and develop staff, and any entrepreneurial initiatives you've implemented.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and charisma. Share specific examples of how you've created a vibrant atmosphere in previous roles and how you can bring that energy to the new venue.

Highlight Relevant Experience: In your application, focus on your minimum two years of experience as a General Manager. Discuss your commercial acumen and how you've successfully managed pressure while maintaining high standards of customer satisfaction.

Showcase Your Passion for People: Demonstrate your passion for training and mentoring staff in your application. Mention any successful team-building activities or initiatives you've led that contributed to a positive work environment.

How to prepare for a job interview at Urban Pubs & Bars

✨Show Your Passion for People

As a General Manager, your love for people is crucial. Be prepared to share examples of how you've trained and developed your team in the past. Highlight your ability to create a fun and vibrant atmosphere that keeps both staff and customers engaged.

✨Demonstrate Business Savvy

This role requires strong commercial acumen. Come ready to discuss your experience with financial management and customer satisfaction. Prepare to explain how you've made strategic decisions that positively impacted the business.

✨Emphasise Your Leadership Style

The company values independent and inspirational leaders. Be ready to talk about your leadership style and how you nurture and motivate your team. Share specific instances where your approach has led to improved performance or morale.

✨Be Cool Under Pressure

Managing a busy venue can be stressful, so it's important to convey your ability to stay calm and collected. Prepare examples of challenging situations you've faced and how you handled them effectively without losing your cool.

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