At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable experience.
- Company: Join a Times Top 100 Company with a fun, supportive team.
- Benefits: Competitive pay, discounts, career growth, and complimentary meals.
- Other info: Enjoy team trips, socials, and a fantastic referral scheme.
- Why this job: Be part of a lively atmosphere and grow in an award-winning company.
- Qualifications: Passion for hospitality and ability to thrive in a fast-paced environment.
The predicted salary is between 12 - 15 £ per hour.
We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's In It For Me
- Competitive rate per hour + tronc - Cha-ching!!
- Work for a Times Top 100 Companies to Work For
- Clear pathways for training and career advancement—your growth matters!
- Discounts across all our pubs, bars, and restaurants—treat yourself!
- Work with the freshest seasonal produce—bring those flavours to life!
- Company and team trips, regular socials and incentives—let’s explore!
- Experience a lively, family-oriented atmosphere—where fun meets food!
- Complimentary meals during your shift—because who doesn’t love a good bite?
- Employee Assistance Programme (EAP) for your wellbeing—your happiness counts!
- Fantastic referral scheme with rewards of up to £1000—bring your friends!
- Celebrate your birthday with a day off on us—party time!
- Cycle to work scheme for a greener commute—let’s pedal towards a better planet!
If you’re ready to bring energy, warmth, and a can-do attitude to our floor, apply now. Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.
Team Member employer: Urban Pubs & Bars Ltd
Join our vibrant team as a Front of House Team Member in a lively, award-winning environment where your passion for hospitality shines. We offer competitive pay, clear career advancement pathways, and a supportive, fun-loving culture that celebrates individuality and community spirit. Enjoy fantastic perks like discounts, complimentary meals, and exciting team outings while you grow with us in a fast-paced, energetic venue.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Urban Pubs & Bars Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Urban Pubs & Bars Ltd
Don't be shy about reaching out to Urban Pubs & Bars Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Urban Pubs & Bars Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Urban Pubs & Bars Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
