At a Glance
- Tasks: Lead a vibrant pub, inspire your team, and create unforgettable guest experiences.
- Company: The Duke of York, a historic pub in East London known for its craft beer.
- Benefits: Competitive salary, bonuses, employee discounts, and generous holiday.
- Other info: Join a growing company with excellent career progression opportunities.
- Why this job: Be part of a community-focused pub and make a real impact.
- Qualifications: Experience as a GM or AM, with a passion for food and people.
The predicted salary is between 36000 - 54000 £ per year.
The Duke of York in Haggerston is a friendly local steeped in history. As the birthplace of one of the UK's best known beers, this place is a destination for craft beer lovers. We are looking for a GM who knows East London like the back of their hand and has their finger on the pulse of all that’s great about this vibrant area. You should be a pillar of this community and know all that’s great about this little corner of London. Whether you’re an experienced GM or an AM ready for that first step into a GM role, this fantastic pub could be the right move for you.
The Role
As General Manager, you will own every facet of the venue’s performance. You’ll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You’ll also have the chance to train, develop, and progress your career as the company continues to grow.
What We’re Looking For
- Put your heart on your sleeve: take ownership, be bold, and run the business as if it’s your own
- Stay cool under pressure—calm, composed, and unflappable
- Drop the ego at the door and get things done
- Minimum 2 years’ experience as a General Manager
- Deep knowledge of premium gastropub food & drink businesses
- Experience running high volume sites is beneficial
- Strong communication and organisational skills; approachable leadership
- Superb customer and floor service skills
- Solid financials, operations, and customer-satisfaction know-how
- Entrepreneurial flair and a genuine passion for people development
- Love to train, mentor, and grow a high-performing team
- Personal License holder is a plus
What’s In It For You
- Competitive salary up to £45,000 (plus generous Bonus and Super Bonus schemes you can influence)
- Comprehensive training and ongoing development to accelerate your career
- Clear path for progression with regular openings and opportunities to step up
- Employee discounts across all our pubs, bars and restaurants
- Strategic autonomy: make meaningful decisions, own your results, be fearless
- Continuous team trips, management incentives, and socials in a warm, family-like culture
- 28 days’ holiday
- Free meals during shifts
- Employee Assistance Programme via Licence Trade Charity
- Lucrative referral scheme: earn up to £1,000 per successful referral
- Birthday day off on us
- Cycle-to-work scheme
- Enhanced maternity/paternity/adoption pay
- Workplace nursery benefit
- Length-of-service recognition rewards
Join a reputable company who’s growing and been recognised in the Sunday Times Top 100 Companies. If you’re bold, people-centric, and commercial with a passion for exceptional food and drink, we’d love to meet you.
General Manager employer: Urban Pubs & Bars Ltd
The Duke of York in Haggerston is an exceptional employer, offering a vibrant work culture that prioritises community engagement and personal development. With competitive salaries, comprehensive training, and a clear path for career progression, employees are empowered to take ownership of their roles while enjoying generous benefits such as employee discounts, team incentives, and a supportive family-like atmosphere. Join us in a historic pub setting where your passion for people and exceptional service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Get to know the local scene! As a General Manager, you need to be in tune with what makes East London tick. Spend some time exploring the area, visiting other pubs, and chatting with locals to understand their preferences and what keeps them coming back.
✨Tip Number 2
Network like a pro! Attend local events, join community groups, and connect with other hospitality professionals. Building relationships can open doors and help you get your foot in the door for that GM role you’re after.
✨Tip Number 3
Show off your leadership skills! When you’re at interviews or networking events, share examples of how you’ve inspired teams and created a positive atmosphere. We want to see that you can lead with energy and passion!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Let’s make it happen!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for the pub scene and community shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a vibrant atmosphere for guests and staff alike.
Tailor Your Experience:Make sure to highlight your relevant experience in the hospitality industry. Whether you’re an experienced GM or stepping up from an AM role, we want to know how your background aligns with what we’re looking for. Be specific about your achievements and how they relate to running a high-volume site.
Be Authentic:Drop the corporate jargon and be yourself! We appreciate authenticity, so write in a way that reflects your personality. Show us who you are and why you’d be a great fit for our team at The Duke of York.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Urban Pubs & Bars Ltd
✨Know Your Community
Before the interview, brush up on your knowledge of East London and The Duke of York's local history. Being able to discuss what makes this area special will show your genuine interest and connection to the community.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Highlight your approach to training and mentoring staff, as well as how you create a positive atmosphere for both guests and employees. This is key for a role that demands strong leadership.
✨Demonstrate Commercial Acumen
Be ready to discuss your experience with managing finances and operations. Think of specific instances where your decisions positively impacted the business. This will illustrate your ability to run the pub as if it were your own.
✨Stay Calm Under Pressure
Expect questions about handling stressful situations. Prepare anecdotes that showcase your composure and problem-solving skills during busy times. This will reassure them that you can maintain a cool head in a high-volume environment.
