At a Glance
- Tasks: Join our team to deliver exceptional service and care for our guests.
- Company: Be part of Urban Pubs & Bars, an award-winning hospitality group with unique venues.
- Benefits: Earn up to £11.44 per hour, enjoy discounts, and access career progression.
- Other info: Opportunities for growth in a rapidly expanding business.
- Why this job: Work in a fun-loving, fast-paced environment while building your career.
- Qualifications: Passion for hospitality, excellent communication skills, and a quick learner.
We’re on the hunt for an Experienced Front of House Team Member to join our lively crew. Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!
You Are
- Passionate about delivering outstanding, guest-first service
- A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
- Thriving in a high-energy venue with a fun-loving, supportive team
- Keen to grow and develop within a fantastic, award-winning company
- Ready to level up and build your career in a rapidly expanding, versatile business
What You’ll Do
- Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
- Anticipate needs, deliver polished service, and leave guests feeling special
- Stay cool and positive in a busy, high-energy environment
- Collaborate with the team to reflect our brand in every interaction
- Embrace learning and take on new responsibilities as you progress
What's In It For Me
- Competitive rate per hour + tronc
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Team trips, regular incentives and socials – a fun, family atmosphere
- Employee Assistance Programme (EAP) to support you across those tough times
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
- Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
- End-of-Year Annual Staff Party & Prize draws!
Team Member in London employer: Urban Pubs and Bars
Urban Pubs and Bars in Greater London is an exceptional employer that values autonomy and leadership, offering a vibrant work culture where you can truly make your mark. With a focus on employee growth and development, you'll find ample opportunities for progression alongside a supportive team that prioritises customer satisfaction and enjoyment in the workplace. Join us to be part of a dynamic environment that rewards initiative and fosters a sense of ownership in every role.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in London
✨Tip Number 1
Familiarise yourself with The Red Setter and its unique offerings. Understanding the venue's atmosphere, menu, and customer base will help you engage more effectively during your interactions with the team.
✨Tip Number 2
Showcase your passion for hospitality by sharing relevant experiences in previous roles. Be prepared to discuss specific instances where you provided exceptional service or handled challenging situations with grace.
✨Tip Number 3
Demonstrate your ability to thrive in a fast-paced environment by discussing how you manage stress and prioritise tasks. Highlight any experience you have in busy venues to show that you can keep up with the demands of the role.
✨Tip Number 4
Express your desire for career progression within the company. Research the growth opportunities available at Urban Pubs & Bars and mention how you see yourself fitting into their future plans during your conversations.
We think you need these skills to ace Team Member in London
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what The Red Setter is looking for in a Team Member. Highlight your passion for hospitality and any relevant experience you have in your application.
Tailor Your CV:Make sure your CV reflects your skills and experiences that align with the requirements of the role. Emphasise your communication skills, ability to work in a fast-paced environment, and any previous roles in hospitality.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've provided outstanding service in the past and your desire to grow within the industry.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Urban Pubs and Bars
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles.
✨Demonstrate Your Communication Skills
Since communication is key in a fast-paced environment, be prepared to discuss how you effectively communicate with both guests and team members. Consider sharing a story where your communication made a positive impact.
✨Highlight Your Ability to Work Under Pressure
Working in a high-intensity venue requires quick thinking and adaptability. Be ready to talk about situations where you've successfully managed stress and maintained a positive attitude while serving customers.
✨Express Your Career Ambitions
The company values growth and development, so make sure to convey your desire to progress within the organisation. Discuss your long-term career goals and how you see yourself fitting into their expanding team.
