Supervisor

Supervisor

Full-Time No home office possible
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At a Glance

  • Tasks: Lead a vibrant team in delivering exceptional service and unforgettable experiences.
  • Company: Exciting new urban pub and bar opening in East Finchley.
  • Benefits: Competitive pay, discounts, team socials, and career growth opportunities.
  • Why this job: Join a fun, family atmosphere and make a real impact on customer experiences.
  • Qualifications: Experience in premium food and bar establishments with a passion for training others.
  • Other info: Enjoy perks like birthday leave and access to your wages anytime.

Supervisor Urban Pubs and Bars is looking for a talented and driven Supervisor or senior front‑of‑house team member with experience in premium food and bar establishments to join our newly refurbished site in East Finchley.

What it All About

  • Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of outstanding quality.
  • Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are met to the highest of standards.
  • Passionate about training our team to provide an unforgettable experience.
  • Able to deal with customer queries quickly and professionally.
  • Always willing to learn new skills, explore opportunities, be approachable and encourage ideas.
  • Able to support the Management team to deliver set goals.
  • Able to promote and market the venue, private hire spaces and events as appropriate to our customers.

What’s In It For You

  • Competitive hourly rate + tronc.
  • Be part of a brand new opening.
  • Training and development.
  • Career progression and promotion opportunities with regular new openings around the corner.
  • Automatic discounts across all our pubs, bars and restaurants.
  • Team trips, regular incentives and socials – a fun, family atmosphere.
  • You’ll be fed during your shift.
  • Employee Assistance Programme (EAP) to support you during tough times.
  • Referral scheme where you can earn up to £1,000 per successful referral.
  • Access your wages anytime through Wagestream.
  • Birthdays are for celebrating – have the day off on us.
  • Cycle to work scheme.

Interested in Hearing More? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Supervisor employer: Urban Pubs and Bars

Join our vibrant team at Supervisor Urban Pubs and Bars, where we prioritise a fun, family atmosphere and offer competitive pay alongside fantastic benefits. With opportunities for career progression, comprehensive training, and regular team incentives, you'll thrive in our newly refurbished East Finchley location while enjoying perks like automatic discounts, employee assistance, and even your birthday off. We believe in fostering a supportive work culture that encourages personal growth and creativity, making us an excellent employer for those passionate about delivering exceptional service.
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Contact Detail:

Urban Pubs and Bars Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the venue before your interview! Pop in for a drink or a bite to eat, and chat with the staff. This shows your genuine interest and gives you a feel for the atmosphere.

✨Tip Number 2

Brush up on your product knowledge! Be ready to talk about the food and drinks they offer. Show us you can make recommendations that will wow customers and keep them coming back.

✨Tip Number 3

Practice your customer service skills! Think of scenarios where you might need to handle queries or complaints. We want to see how you can turn a negative experience into a positive one.

✨Tip Number 4

Don’t forget to highlight your passion for training and teamwork! Share examples of how you've helped others grow in their roles. We love candidates who are all about lifting the team spirit!

We think you need these skills to ace Supervisor

Customer Service Skills
Team Leadership
Product Knowledge
Training and Development
Communication Skills
Problem-Solving Skills
Sales and Marketing Skills
Attention to Detail
Adaptability
Time Management
Conflict Resolution
Safety and Security Awareness

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely care about providing an unforgettable experience for our customers.

Highlight Relevant Experience: Make sure to showcase any previous experience in premium food and bar establishments. We’re looking for someone who can hit the ground running, so don’t be shy about your skills and achievements!

Be Personable: Remember, we’re all about creating a fun, family atmosphere. Use a friendly tone in your application to show us that you’re approachable and ready to connect with both the team and our customers.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Urban Pubs and Bars

✨Know Your Products Inside Out

Make sure you’re well-versed in the food and drink offerings of the establishment. Be ready to share your favourite dishes and drinks, and why they stand out. This shows your passion and knowledge, which is key for a Supervisor role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight situations where you’ve trained staff or handled customer queries effectively. This will demonstrate your ability to take responsibility and ensure high service standards.

✨Be Approachable and Open-Minded

During the interview, show that you’re open to new ideas and willing to learn. Share instances where you’ve encouraged team input or adapted to feedback. This aligns with the company’s values and shows you’re a team player.

✨Promote the Venue Like a Pro

Think about how you would market the venue and its events. Prepare some creative ideas on how to attract customers and enhance their experience. This will highlight your proactive approach and understanding of the business.

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