At a Glance
- Tasks: Lead and manage a vibrant pub, bar, or restaurant while developing your team.
- Company: Join an award-winning group known for its unique venues and people-focused culture.
- Benefits: Competitive salary, bonuses, live-in accommodation, and staff discounts.
- Other info: Enjoy team trips, free meals, and a supportive, family-like environment.
- Why this job: Make your mark in a growing company with real ownership and career progression.
- Qualifications: 2+ years as a General Manager with strong leadership and customer service skills.
The predicted salary is between 36000 - 60000 £ per year.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business as we prepare for new openings across London.
The Role
As GMD you will work under the guidance of an established GM as you are embedded into the company. You will steadily learn to take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it’s essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar, fresh food and late night experience knowledge depending on the property. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What We’re Looking For
- Heart-on-your-sleeve leadership: own the role, stay bold, stay calm under pressure.
- No ego, just action: roll up your sleeves and get things done.
- Minimum 2 years’ experience as a General Manager (varies by property).
- Exceptional communication and organisational skills; approachable and hands‑on.
- Outstanding customer service and floor leadership.
- An entrepreneurial spark—excited by new ideas and growth.
- Passion for people: mentoring, developing, and having fun.
What’s In It For You
- Competitive salary with a bonus scheme.
- Live‑in accommodation available (site‑dependent).
- A rare chance to make your mark and push your career to the next level.
- Ongoing training and development to sharpen your skills.
- Clear opportunities for career progression with regular new openings.
- Staff discounts across our pubs, bars, and restaurants.
- Real ownership: make strategic decisions and lead with fearless intent.
- Regular team trips, incentives, and a caring, family‑like culture.
- Free meals during shifts.
- Generous referral scheme (earn up to £1,000 per successful hire).
- Birthday day off on us.
- Cycle‑to‑work scheme.
- EAP support via License Trade Charity.
- Enhanced maternity/paternity/adoption pay.
About Us
Operated by award‑winning Urban Pubs and Bars, recognised in Sunday Times Top 100 Companies. Each site has its own personality and identity, shaped by the GM. We’re growing—which means opportunity for everyone. It’s not where you start, but where you go.
Interested in hearing more? Let’s chat. Get in touch to arrange a tour and feel what you could be part of.
General Manager Designate in London employer: Urban Pubs and Bars
Join our award-winning pub, bar, and restaurant group in London, where your leadership will be valued and your career can flourish. With a strong focus on employee development, competitive benefits, and a vibrant, family-like culture, we offer you the chance to make a real impact while enjoying perks like live-in accommodation, generous staff discounts, and opportunities for progression as we expand. This is more than just a job; it's a chance to grow with us in an exciting and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Designate in London
✨Tip Number 1
Network like a pro! Get out there and meet people in the industry. Attend events, join local hospitality groups, and connect with other GMs. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your charisma shine through. Be genuine, share your passion for the industry, and don’t be afraid to show what makes you unique. Remember, they’re looking for someone who fits their culture!
✨Tip Number 3
Prepare for interviews by researching the company’s values and recent news. Tailor your answers to reflect how your experience aligns with their goals. This shows you’re not just another candidate; you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining an award-winning group that values growth and development.
We think you need these skills to ace General Manager Designate in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of charisma into your words. Remember, we’re looking for someone who can lead with heart and engage with our team and customers.
Tailor Your Experience:Make sure to highlight your relevant experience as a General Manager. We’re keen on seeing how your past roles have prepared you for this position. Be specific about your achievements and how they align with what we’re looking for in a GMD.
Be Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-organised applications that get straight to the heart of your qualifications and skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Urban Pubs and Bars
✨Know Your Venue
Before the interview, do your homework on the specific pub, bar, or restaurant you'll be managing. Familiarise yourself with its unique vibe, menu offerings, and customer base. This will show your genuine interest and help you discuss how you can enhance its identity.
✨Showcase Your Leadership Style
Prepare to share examples of how you've successfully led teams in the past. Highlight your approach to mentoring and developing staff, as well as how you maintain high standards under pressure. This is your chance to demonstrate that heart-on-your-sleeve leadership they’re looking for!
✨Demonstrate Commercial Acumen
Be ready to discuss your understanding of the business side of running a venue. Bring up any experience you have with budgeting, sales strategies, or improving customer satisfaction. Showing that you can think like an entrepreneur will set you apart from other candidates.
✨Emphasise Your Passion for People
Talk about your love for creating a positive work environment and how you’ve fostered team spirit in previous roles. Share anecdotes that illustrate your ability to connect with both staff and customers, as this aligns perfectly with their people-focused culture.
