General Manager

General Manager

Full-Time 42000 - 58000 £ / year (est.) No working from home possible
Urban Pubs and Bars

At a Glance

  • Tasks: Lead a vibrant pub, ensuring unforgettable experiences and top-notch customer service.
  • Company: The Queens Head Shoreditch, a lively hub for fun and entertainment.
  • Benefits: Competitive salary, bonuses, employee discounts, and generous holiday.
  • Other info: Join a fun team culture with opportunities for growth and development.
  • Why this job: Be the face of an exciting venue and make a real impact.
  • Qualifications: 2+ years as a General Manager in premium gastropub operations.

The predicted salary is between 42000 - 58000 £ per year.

Join the Excitement at The Queens Head Shoreditch! The Queens Head Shoreditch is a vibrant hub for unforgettable experiences, offering live sports, shuffleboard, karaoke, and DJ nights amid a lively atmosphere. We are looking for an enthusiastic General Manager to lead the charge and make our pub the ultimate destination.

What We're Looking For

  • Heart and Ownership: bring your passion and ownership mentality to the table.
  • Cool Under Pressure: remain calm and composed in high-pressure situations.
  • Get Things Done: hands-on leadership with a focus on customer satisfaction.
  • Experience Matters: minimum of 2 years as a General Manager with a solid background in premium gastropub operations, food, and drink.
  • People Skills: natural communicator with approachable leadership.
  • Service Excellence: superb customer service, the face of the venue.
  • Financial Savvy: strong knowledge of financials and operations; balance books while maintaining energy.
  • Mentor and Grow: entrepreneurial flair and passion for developing people; train and mentor a high-performing team.
  • Bonus Points: a Personal Licence is a plus, but motivation and readiness to dive in are paramount.

What’s In It For You

  • Competitive Salary: up to £50,000 plus a generous bonus scheme.
  • Career Development: comprehensive training and ongoing opportunities for growth.
  • Clear Progression Path: regular openings and chances to step up.
  • Employee Discounts: savings at all our pubs, bars, and restaurants.
  • Strategic Autonomy: meaningful decisions and ownership of results.
  • Fun Team Culture: continuous team trips, management incentives, and social events in a family-friendly environment.
  • Generous Holiday: 28 days of holiday per year.
  • Complimentary Meals: free meals during shifts.
  • Support When You Need It: access to the Employee Assistance Programme via the License Trade Charity.
  • Referral Rewards: up to £1,000 for every successful referral.
  • Flexible Wage Access: draw wages through Stream whenever you need them.
  • Celebrate Your Birthday: a day off on your birthday.
  • Cycler-to-Work Scheme: healthier commute and greener planet.
  • Enhanced Family Benefits: enhanced maternity, paternity, and adoption pay; workplace nursery benefits.
  • Length-of-Service Recognition: celebrate loyalty.

General Manager employer: Urban Pubs and Bars

The Queens Head Shoreditch is an exceptional employer, offering a vibrant work environment where creativity and passion thrive. With competitive salaries, generous bonuses, and a strong focus on career development, employees enjoy clear progression paths and comprehensive training opportunities. The fun team culture, coupled with employee discounts and enhanced family benefits, makes it a rewarding place to work for those looking to make a meaningful impact in the hospitality industry.

Urban Pubs and Bars

Contact Details:

Urban Pubs and Bars Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager

Tip Number 1

Network like a pro! Get out there and mingle with industry folks. Attend events, join local hospitality groups, and don’t be shy to chat with people at your favourite pubs. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your personality! When you get that interview, let your passion for the pub scene shine through. Share your ideas on how to make The Queens Head Shoreditch even more vibrant and engaging. We want to see your enthusiasm!

Tip Number 3

Be prepared to demonstrate your skills! Bring examples of how you've handled high-pressure situations in the past. Whether it’s managing a busy night or resolving customer complaints, we want to hear your success stories!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Don’t forget to follow up after applying; a little persistence goes a long way!

We think you need these skills to ace General Manager

Leadership
Customer Service
Financial Management
Communication Skills
Problem-Solving Skills
Team Development
Operational Management

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about leading The Queens Head Shoreditch and creating unforgettable experiences for our guests.

Tailor Your Experience:Make sure to highlight your relevant experience as a General Manager in premium gastropub operations. We’re looking for someone who knows their stuff, so don’t be shy about showcasing your achievements and how they relate to what we do!

Be Personable:We value approachable leadership, so use your application to demonstrate your people skills. Share examples of how you've built strong teams and fostered a positive atmosphere in previous roles – it’s all about connecting with us!

Keep It Professional Yet Fun:While we love a good laugh, remember to keep your application professional. Use a friendly tone, but ensure your writing is clear and concise. And don’t forget to apply through our website – it’s the best way to get your foot in the door!

How to prepare for a job interview at Urban Pubs and Bars

Know the Venue Inside Out

Before your interview, make sure you know The Queens Head Shoreditch like the back of your hand. Familiarise yourself with their menu, events, and overall vibe. This shows genuine interest and helps you connect your experience to their unique atmosphere.

Showcase Your Leadership Style

Be ready to discuss your hands-on leadership approach. Share specific examples of how you've motivated teams in high-pressure situations. Highlight your ability to maintain service excellence while keeping the energy up – that’s what they’re looking for!

Demonstrate Financial Acumen

Brush up on your financial knowledge related to pub operations. Be prepared to talk about how you've balanced books in previous roles and how you can apply that to ensure profitability at The Queens Head. Numbers matter, so show them you can handle it!

Emphasise People Skills

As a natural communicator, you’ll want to highlight your approachable leadership style. Discuss how you’ve mentored and developed high-performing teams in the past. They want someone who can create a fun team culture while ensuring top-notch customer service.