At a Glance
- Tasks: Lead the launch of new pubs and bars, ensuring exceptional service and team collaboration.
- Company: Join London's biggest independent pub company with a vibrant culture.
- Benefits: Competitive salary, bonuses, discounts, free meals, and 28 days holiday.
- Other info: Enjoy career progression, training opportunities, and annual team trips abroad.
- Why this job: Be part of an exciting expansion and make a real impact in hospitality.
- Qualifications: Experience in hospitality operations and a passion for guest service.
The predicted salary is between 40000 - 50000 £ per year.
Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are. Establishing the right offer and investing in the right areas is key, whilst devoting time and attention to the team that operates those sites is a major part of that investment.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for Best Managed Pub Company - 2-50 sites on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, and once again won Best Managed Pub Company - 2-50 sites in 2023. Most recently, we won Best Managed Pub Company - 2-50 sites and Best food offering in 2026. In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.
Our teams play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food and great service at the heart of what we value, ensuring each site's valued position within its local community.
Role Overview: As part of the New Openings General Manager Team, you will play a crucial role in the successful setup and launch of our new establishments across London. Collaborating closely with the Operations Team, you will manage, oversee, and support the training and operations setup for each opening, ensuring they deliver exceptional service and embody our brand values.
Key Responsibilities:
- Lead the launch of new sites, coordinating efforts across key departments including Recruitment, Learning & Development, and Operations.
- Ensure a strong focus on people and culture, fostering collaboration and teamwork among departments.
- Develop and implement training programs to prepare staff for successful openings.
- Maintain a high-quality hospitality standard throughout the setup process.
- Travel weekly to various locations to oversee and support new openings.
Requirements:
- A genuine passion for hospitality and a strong understanding of the guest journey.
- Proven experience in a similar role, with a background in operations and new openings across the pub sector.
- Excellent leadership skills with the ability to inspire and motivate teams across departments.
- Strong experience in the pub sector and a commitment to delivering quality service.
Why Join Us?
- Be part of a well-established and successful group with ambitious growth plans.
- Work in great locations within affluent areas, enhancing your career in a high-profile company.
- Enjoy a vibrant people culture with ample development opportunities.
- A competitive salary plus an attractive bonus scheme that you can influence!
- Continuous training and development, from personal mentoring to interactive workshops.
- Career progression to that next level.
- Discounts across all our pubs, bars, and restaurants.
- Annual team trips abroad and regular management incentives.
- 28 days of holiday to recharge your batteries.
- Free meals during your shift.
- An awesome referral scheme where you can earn up to £1000 for bringing great people on board!
- Birthday off.
- Plus, we offer a cycle to work scheme, enhanced maternity/paternity pay, and a Nest Pension Scheme!
If you are an enthusiastic and experienced hospitality professional ready to take on a pivotal role in our expansion, we want to hear from you!
New Openings General Manager in London employer: Urban Pubs and Bars Limited
Urban Pubs & Bars is an exceptional employer, renowned for its vibrant culture and commitment to employee development. With a focus on creating unique establishments across London, the company offers competitive salaries, generous bonuses, and extensive training opportunities, ensuring that every team member can thrive in their career. Enjoy perks like free meals during shifts, annual team trips, and a supportive work environment that celebrates individual contributions and fosters collaboration.
Contact Details:
Urban Pubs and Bars Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land New Openings General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Urban Pubs & Bars. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for hospitality! When you get the chance to chat with hiring managers or during interviews, share your love for food and drink. Talk about your experiences and how they align with Urban Pubs & Bars' values. Let them see your enthusiasm!
✨Tip Number 3
Prepare for those interviews! Research Urban Pubs & Bars thoroughly—know their history, values, and what makes them stand out in the pub sector. Be ready to discuss how you can contribute to their growth and success in new openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace New Openings General Manager in London
Some tips for your application 🫡
Show Your Passion:Let your love for hospitality shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the role of New Openings General Manager. Highlight your relevant experience in operations and new openings, and don’t forget to mention any leadership roles you've had!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Be sure to include specific examples of how you’ve successfully managed openings or led teams in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Urban Pubs & Bars!
How to prepare for a job interview at Urban Pubs and Bars Limited
✨Know Your Stuff
Before the interview, dive deep into Urban Pubs & Bars' ethos and recent achievements. Familiarise yourself with their unique offerings and community involvement. This shows genuine interest and helps you connect your experience to their values.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles, especially in new openings. Highlight your ability to inspire and motivate others, as this is crucial for the General Manager position.
✨Emphasise Training Experience
Since training is a key responsibility, be ready to discuss any training programmes you've developed or implemented. Share specific outcomes that demonstrate your impact on team performance and service quality.
✨Ask Insightful Questions
Prepare thoughtful questions about their future openings and how they maintain their high hospitality standards. This not only shows your enthusiasm but also gives you insight into their operations and culture.
