At a Glance
- Tasks: Lead and manage a vibrant pub, ensuring exceptional service and team development.
- Company: Join London's largest independent pub company with a focus on quality and community.
- Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Enjoy annual team trips, career progression, and a supportive work culture.
- Why this job: Take ownership of your venue and make a real impact in a fun, dynamic environment.
- Qualifications: Minimum 2 years as a General Manager with strong leadership and business skills.
The predicted salary is between 40000 - 50000 £ per year.
Urban Pubs & Bars are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive operations-led business.
Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 52 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are.
The Ganton Arms is a modern British pub and restaurant just off Carnaby Street in London's famous West End. We serve a host of classic lagers and craft beers, a premium range of wines and spirits alongside a delicious seasonal food menu.
The Role
- As GM you will take full ownership of all aspects of running the venue.
- You will be given autonomy and run the site as if it were your own business.
- Being business savvy and demonstrating great commercial acumen is a must.
- Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
- You have impeccable floor, bar and late-night experience knowledge.
- You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Take ownership, be bold and run the business as if it's your own.
- Be cool, calm and collected, manage pressure with ease.
- Must have minimum 2 years experience as a general manager depending on the property being looked at.
- Solid communication and organisational skills, be approachable.
- Superb customer & floor service skills.
- Excellent all-round business knowledge from financials to customer satisfaction.
- An entrepreneurial flare.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
- Personal License holder beneficial.
What's in it for me:
- A competitive salary & bonus scheme.
- Training and development.
- Career progression and promotion opportunities with regular new openings around the corner.
- Discounts across all our pubs, bars and restaurants.
- Annual team trips abroad, regular management incentives and socials.
- 28 days holiday.
- Employee Assistance Programme (EAP).
- Awesome referral scheme.
- Have your birthday off.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
General Manager employer: Urban Pubs and Bars Limited
Urban Pubs & Bars is an award-winning independent pub company that prioritises a people-focused and progressive work culture, making it an excellent employer for those seeking a dynamic role in the hospitality industry. With a commitment to employee growth through training and development opportunities, competitive salaries, and a fun, family-like atmosphere, you will thrive in a supportive environment while enjoying unique perks such as discounts across all venues and annual team trips abroad. Join us at The Ganton Arms in London's vibrant West End, where you can take ownership of your venue and make a meaningful impact in a community-centric establishment.
Contact Details:
Urban Pubs and Bars Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join local hospitality groups, and don’t be shy to chat with fellow managers. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Show your personality! When you get that interview, let your charisma shine through. Urban Pubs & Bars are looking for someone who can bring energy and passion to their team, so be yourself and share your love for the industry.
✨Tip Number 3
Research the company! Before your interview, dive into Urban Pubs & Bars’ ethos and recent achievements. Knowing their values and what they stand for will help you align your answers and show them you’re genuinely interested.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’s packed with details about what we’re looking for and can help you tailor your application to show us why you’re the perfect fit!
Show Your Personality:We love a bit of charisma! When writing your application, let your personality shine through. Share your experiences and how they align with our ethos of being people-focused and passionate about food and drink.
Highlight Relevant Experience:Make sure to showcase your relevant experience, especially in managing teams and delivering excellent customer service. We want to see how your background makes you a great candidate for the General Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Urban Pubs and Bars Limited
✨Know Your Venue
Before the interview, make sure to research Urban Pubs & Bars and specifically the Ganton Arms. Familiarise yourself with their menu, atmosphere, and any recent news or awards they've received. This shows genuine interest and helps you tailor your answers to align with their values.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you train and develop your team, handle pressure, and maintain high standards. Use specific examples from your past experiences to illustrate your approach and successes in managing a team.
✨Demonstrate Commercial Acumen
Urban Pubs & Bars values business savvy candidates. Be ready to discuss your understanding of financials, customer satisfaction, and how you've driven sales in previous roles. Highlight any innovative strategies you've implemented that led to increased revenue or improved customer experiences.
✨Emphasise Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working in pubs and restaurants, and how you create a fun and engaging environment for both staff and customers. This will resonate well with their people-focused ethos.
