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For Companies At a Glance
- Tasks: Lead our iconic gastropub, managing all aspects of the venue with autonomy.
- Company: Join The Gatehouse, a celebrated independent pub in Highgate, known for quality British food.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and career progression opportunities.
- Why this job: Be part of a vibrant team, create a fun atmosphere, and make impactful decisions.
- Qualifications: Minimum 2 years as a general manager with strong knowledge of premium gastropub operations.
- Other info: Work in a celebrity hotspot and enjoy perks like annual trips and flexible wage access.
The predicted salary is between 48000 - 60000 £ per year.
We are looking for an experienced and passionate General Manager to lead our iconic gastropub in the heart of Highgate. The Gatehouse is an independent local pub, restaurant and beer garden, located in the picturesque heart of Highgate Village with a catchment area to London's top schools and a celebrity hot spot. Our focus lies on quality seasonal British food with a strong Spanish influence, sourced from the finest producers and suppliers. Every Sunday we serve up the best roasts in Highgate. Behind the bar you'll find an excellent range of local and continental craft beer and cask ale, an impressive global wine list and classic cocktails.
The Role
As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business savvy and demonstrating great commercial acumen is a must. Your team will look up to you; it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. Create a buzz of vibrant energy, a feeling of warmth and fun for both our guests and your team. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own.
- Be cool, calm and collected, manage pressure with ease, nothing can phase you.
- Must have minimum 2 years experience as a general manager.
- Strong knowledge of premium gastropub food and drink businesses.
- Solid communication and organisational skills, be approachable.
- Superb customer & floor service skills.
- Excellent all-round business knowledge from financials to customer satisfaction.
- An entrepreneurial flair.
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun.
- Personal License holder beneficial.
What's in it for me:
- A competitive salary paying up to £60,000.
- A competitive Bonus Scheme & Super Bonus Scheme you can influence.
- 2 Bedroom Apartment available on-site.
- Training and development to support your personal and career development.
- Career progression is always on the cards with regular new openings and opportunities to step up to Ops when positions are available.
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
- The opportunity to make strategic decisions within your business, take ownership and Be Fearless.
- Annual team trips, regular management incentives and socials - a fun, family atmosphere.
- 28 days holiday.
- Goes without saying, but we'll feed you during your shift.
- Employee Assistance Programme (EAP) through Licence Trade Charity.
- Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
- Access your wages anytime through Wagestream.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
- Enhanced maternity / paternity / adoption pay.
- Workplace nursery benefit.
- Length of service awards, it's important to acknowledge and reward our people who go above and beyond.
- A fantastic location with a superb catchment area to London's top schools.
- We are known for being a celeb hot spot, rub shoulders with some A-listers.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
General Manager employer: Urban Pubs and Bars Limited
Contact Detail:
Urban Pubs and Bars Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the local area and its clientele. Understanding the demographics and preferences of Highgate's residents will help you tailor your approach and create a welcoming atmosphere that resonates with both locals and visitors.
✨Tip Number 2
Showcase your leadership style during any interactions. As a General Manager, your ability to inspire and motivate your team is crucial. Be prepared to discuss how you've successfully trained and developed staff in previous roles.
✨Tip Number 3
Demonstrate your knowledge of premium gastropub food and drink. Be ready to discuss current trends in the industry and how you can incorporate them into The Gatehouse's offerings to enhance customer satisfaction and drive sales.
✨Tip Number 4
Prepare to share your vision for creating a vibrant atmosphere. Think about specific strategies you would implement to foster a fun and energetic environment for both guests and staff, as this aligns with the pub's ethos.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a General Manager, focusing on your leadership skills, knowledge of gastropub operations, and any relevant achievements. Use specific examples that demonstrate your ability to manage a team and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the industry. Mention why you are drawn to The Gatehouse and how your values align with their focus on quality food and customer experience. Be sure to showcase your entrepreneurial spirit and ability to create a vibrant atmosphere.
Highlight Relevant Experience: In your application, emphasise your minimum two years of experience as a General Manager. Discuss your familiarity with premium gastropub food and drink, as well as your strong communication and organisational skills. This will help demonstrate that you are the right fit for the role.
Showcase Your People Skills: Since the role requires training and mentoring staff, include examples of how you've successfully developed teams in the past. Highlight your approachability and customer service skills, as these are crucial for creating a fun and warm environment for both guests and staff.
How to prepare for a job interview at Urban Pubs and Bars Limited
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry. Talk about your experiences and what drives you to create memorable dining experiences, especially in a gastropub setting.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead a team effectively. Share examples of how you've trained and developed staff in the past, and how you foster a positive work environment that encourages growth and fun.
✨Know the Menu Inside Out
Familiarise yourself with the gastropub's menu and be ready to discuss your favourite dishes and drinks. Highlight your knowledge of seasonal British food and any relevant culinary influences, particularly Spanish cuisine.
✨Prepare for Scenario Questions
Expect questions about handling pressure and difficult situations. Prepare scenarios where you've successfully managed challenges in a busy pub environment, showcasing your calmness and problem-solving skills.
