At a Glance
- Tasks: Support the General Manager in running a vibrant pub and leading a passionate team.
- Company: Join London's biggest independent pub company with a focus on quality and community.
- Benefits: Competitive salary, bonuses, discounts, and career progression opportunities.
- Other info: Enjoy annual trips, socials, and a fun, family-like atmosphere.
- Why this job: Be part of an award-winning team and make a real impact in a stylish pub.
- Qualifications: Minimum 2 years management experience and a passion for exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were nominated for 2 Publican Awards in 2020, winning the award for Best Managed Pub Company - 2-50 sites. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, and once again won Best Managed Pub Company - 2-50 sites in 2023.
Our teams play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food and great service at the heart of what we value, ensuring each site's valued position within its local community.
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. We're looking for a service-focused DGM for the Duchess of Kensington, a recent new opening that has out-stripped all expectations, particularly on food.
The ideal candidate should enjoy premium service, have a good knowledge of fresh food and seasonality, and enjoy selling good wine and enhancing dining experiences, as well as having all the core skills of a pub deputy general manager.
The Role:
- Support the General Manager in all aspects of running the venue.
- Be business savvy and demonstrate great commercial acumen.
- Train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
- Opportunity to train, personally develop and progress your career as the company continues to grow.
What we are looking for:
- Take ownership, be bold and run the business as if it's your own.
- Must have minimum 2 years experience as a manager.
- Solid communication and organisational skills.
- Superb customer & floor service skills.
- Strong all-round business knowledge from financials to customer satisfaction.
- Passionate about people, training, mentoring, and growing a team.
- Personal License holder beneficial.
What's in it for me:
- A competitive salary & bonus scheme.
- Training and development opportunities.
- 30% discount across all our pubs, bars and restaurants.
- Annual team trips abroad, regular management incentives and socials.
- 28 days holiday.
- Employee Assistance Programme (EAP).
- Awesome referral scheme where you can earn up to £1000 per successful referral.
- Birthdays are for celebrating, so have the day off on us.
- Cycle to work scheme.
Interested in hearing more? Get in touch so we can arrange to meet up and show you around.
Assistant General Manager in Brompton employer: Urban Pubs and Bars Limited
Urban Pubs & Bars is an award-winning independent pub company that prioritises exceptional talent and a vibrant work culture. With a focus on employee development, competitive salaries, and unique benefits like annual team trips and a generous referral scheme, we foster a fun and supportive environment where you can thrive. Join us at the Duchess of Kensington, where you'll be part of a dynamic team in one of London's most stylish pubs, dedicated to delivering outstanding service and memorable dining experiences.
Contact Details:
Urban Pubs and Bars Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Brompton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at Urban Pubs & Bars. You never know who might help you land that interview!
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers, let your charisma shine through. Share your passion for food and drink, and how you can contribute to the vibrant atmosphere at the Duchess of Kensington. Remember, they’re looking for someone who fits their culture!
✨Tip Number 3
Prepare for the unexpected! Interviews can throw curveballs, so be ready to discuss real-life scenarios where you've demonstrated leadership or handled pressure. Think about times when you’ve trained or mentored staff, as this is key for the Assistant General Manager role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Assistant General Manager in Brompton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our guests.
Tailor Your CV:Make sure your CV is tailored to the role of Assistant General Manager. Highlight your relevant experience and skills that match what we’re looking for, especially in terms of managing teams and delivering exceptional service.
Be Authentic:We love personality! Don’t be afraid to let your unique voice come through in your application. Share your story and what makes you a great fit for our team at Urban Pubs & Bars.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the quickest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Urban Pubs and Bars Limited
✨Know Your Venue
Before the interview, do your homework on the Duchess of Kensington and Urban Pubs & Bars. Familiarise yourself with their menu, ethos, and recent achievements. This shows genuine interest and helps you connect your experience to their values.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be leading a team. Prepare examples of how you've trained and developed staff in the past. Highlight your ability to maintain high standards and customer satisfaction, as this is crucial for the role.
✨Demonstrate Your Passion for Food and Drink
Since the role focuses on premium service and fresh food, be ready to discuss your knowledge of seasonal ingredients and wine pairings. Share any relevant experiences that showcase your enthusiasm for enhancing dining experiences.
✨Be Ready for Scenario Questions
Expect questions about handling pressure and managing difficult situations. Think of specific instances where you've successfully navigated challenges in a fast-paced environment, as this will demonstrate your cool, calm, and collected nature.
