Bar Manager

The Bar Manager is responsible for ensuring the delivery of a high class bar
operation. You will lead our 6 bars in the venue, helping to serve welcome
drinks and cocktails for party bookings, and draught beers or soft drinks for
those taking a break in their CUBE journey. Managing and mentoring a team of
approximately 20 bar staff.

EssentialDuties and Responsibilities

• Orchestrating and leading a top
  quality bar service.
• Supervising multiple bar teams
  on shift, ensuring staff follow direction.
• Rotating staff as required
  during shifts according to customer flow.
• Organising shifts and rotas for
  staff.
• Liaising with the Payroll manager
  for any updates or queries.
• Dealing with staff and
  operation issues locally, or escalating to the correct department lead as
  required.
• Dealing with escalated
  complaints and customer issues.
• Monitoring and ordering stock,
  always ensuring sufficient levels and checking deliveries are correct.
• Liaising with suppliers for
  deals, promotions and new products.
• Managing HR or
  performance-based issues, including 121s and disciplinaries.
• Managing budgets, margins and
  P&L.
• Working with other managers for
  large bookings or venue updates.
• Delegating tasks and
  responsibilities to supervisors and team leaders.
• Assisting with Bar service as
  required by customers levels.

OtherDuties and Responsibilities

• Ensure all training is promptly
  completed and documented.
• Contribute to and suggest ways
  of improving company processes.
• Design and implement new
  procedures as directed by senior team, including seasonal menu
  changes.
• Onboarding and training of
  newer members of the team.
• Fire Marshall and First Aid
  responsibilities.

Skills

Technical

• 10 years of Bar
  experience.
• Experience leading large teams
  including back-office responsibilities.
• Experience leading bar
  operations in venues with multiple bars.
• Recruiting, building and
  training teams of bar staff.
• Implementing processes to
  improve service and operations.
• Cocktail making and premium
  drink mixing.
• Personal License.

Personal

• Flexibility to work regular
  evenings and weekends.
• Positive, ‘Can do’ attitude,
  picking up any additional responsibilities to help the wider team.
• Engaging and pleasant persona
  to extend the customer experience.
• Strong leadership qualities.
• Ability to think on your feet
  and adapt.

Bar Manager • London, England, United Kingdom