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- Tasks: Drive group bookings and venue hires while providing top-notch customer service.
- Company: Urban Playground, a vibrant and dynamic venue in Nottingham.
- Benefits: Earn up to £7,000 bonus plus uncapped commission and flexible working options.
- Why this job: Join a fun team and make an impact in the events industry!
- Qualifications: Sales experience, strong communication skills, and a positive attitude.
- Other info: Great opportunities for personal growth and development in a lively environment.
The predicted salary is between 28800 - 43200 £ per year.
As part of the sales department, you will be driving group bookings and venue hires for all Urban Playground sites.
Bonus up to £7,000 + uncapped commission on top.
Essential Duties and Responsibilities- Answering all inbound and making outbound telephone enquiries as the first point of contact for existing and potential clients.
- Ensure that all sales enquiries are promptly responded to and followed up.
- Proactively driving sales via outgoing sales enquiries via phone and email.
- Overseeing the full booking process, ensuring invoices are supplied in time and full payments are made prior to the event.
- Ensuring all group booking ticket allocations for events are added to the ticketing system when the booking is confirmed/paid.
- Ensuring that all bookings and booking changes are properly and promptly administered on the system, communicating all updates with the venue teams.
- Arranging sales tours of the venues with prospective clients and liaise with the site teams accordingly.
- Suggest new ideas to develop our packages, seasonal offers, or new target customers.
- Work with the marketing team to capitalise on promotional efforts.
- Collaborate with on-site managers, across all departments to ensure the delivery of group bookings are seamless and well organised.
- Following up with the booking organisers to gather feedback and ensure their visit was positive.
- Chase unanswered enquiries, upselling and making new offers to entice bookings.
- Attend important clients’ bookings, or particularly large group bookings, meeting the clients in the venue to develop relationships.
- Ensure all training is completed in a timely manner.
- Proactively contribute to and suggest ways of improving company processes and procedures.
- Experience in a sales position, with inbound and outbound focus.
- Deep understanding of sales practices.
- Experience using a sales CRM system.
- Ability to upsell.
- Confident communication and strong customer service skills.
- Good knowledge of Microsoft packages, including Word and Excel.
- Positive, ‘Can do’ attitude, picking up additional responsibilities to help the wider team.
- Good organisational skills and time management.
- Ability to work independently.
- Excellent attention to detail.
- Ability to think on your feet and adapt.
- Proactively making suggestions for improving the way we work.
- Excellent verbal and written English is required for this role.
Training Sales Executive in Nottingham employer: Urban Playground UK
Contact Detail:
Urban Playground UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Sales Executive in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Urban Playground, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Training Sales Executive role. Think about your past experiences and how they relate to driving sales and managing bookings.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Urban Playground. Plus, it shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in making you memorable. It’s also a chance to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Training Sales Executive in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Training Sales Executive. Highlight your sales experience, especially any inbound and outbound roles, and showcase your ability to upsell and drive bookings.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with our needs. Don’t forget to mention any ideas you have for improving our sales processes!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional while still showing your personality.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Urban Playground UK
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and practices. Be ready to discuss your previous experiences in sales, especially any inbound and outbound roles. Think of specific examples where you've successfully upsold or driven sales, as this will show your understanding of the role.
✨Master the Booking Process
Familiarise yourself with the booking process and how it works in a sales environment. Be prepared to explain how you would manage inquiries and follow-ups, ensuring everything runs smoothly. This shows that you can handle the responsibilities outlined in the job description.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice your communication skills. Be clear and confident when answering questions, and don’t hesitate to ask for clarification if needed. Demonstrating strong verbal and written English will be key to impressing the interviewers.
✨Bring Ideas to the Table
Think about potential improvements or new ideas for packages and promotions that could benefit the company. Showing that you’re proactive and can contribute to the team’s success will set you apart from other candidates. Don’t be shy about sharing your thoughts during the interview!
