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- Tasks: Drive sales for group bookings and venue hires at Urban Playground.
- Company: Join a vibrant team at Urban Playground in Nottingham.
- Benefits: Earn up to £7,000 bonus plus uncapped commission.
- Why this job: Make an impact by connecting clients with unforgettable experiences.
- Qualifications: Sales experience and strong communication skills are essential.
- Other info: Dynamic role with opportunities for personal growth and creativity.
The predicted salary is between 36000 - 60000 £ per year.
As part of the sales department, you will be driving group bookings and venue hires for all Urban Playground sites.
Bonus up to £7,000 + uncapped commission on top.
Essential Duties and Responsibilities- Answering all inbound and making outbound telephone enquiries as the first point of contact for existing and potential clients.
- Ensure that all sales enquiries are promptly responded to and followed up.
- Proactively driving sales via outgoing sales enquiries via phone and email.
- Overseeing the full booking process, ensuring invoices are supplied in time and full payments are made prior to the event.
- Ensuring all group booking ticket allocations for events are added to the ticketing system when the booking is confirmed/paid.
- Ensuring that all bookings and booking changes are properly and promptly administered on the system, communicating all updates with the venue teams.
- Arranging sales tours of the venues with prospective clients and liaise with the site teams accordingly.
- Suggest new ideas to develop our packages, seasonal offers, or new target customers.
- Work with the marketing team to capitalise on promotional efforts.
- Collaborate with on-site managers, across all departments to ensure the delivery of group bookings are seamless and well organised.
- Following up with the booking organisers to gather feedback and ensure their visit was positive.
- Chase unanswered enquiries, upselling and making new offers to entice bookings.
- Attend important clients’ bookings, or particularly large group bookings, meeting the clients in the venue to develop relationships.
- Ensure all training is completed in a timely manner.
- Proactively contribute to and suggest ways of improving company processes and procedures.
- Experience in a sales position, with inbound and outbound focus.
- Deep understanding of sales practices.
- Experience using a sales CRM system.
- Ability to upsell.
- Confident communication and strong customer service skills.
- Good knowledge of Microsoft packages, including Word and Excel.
- Positive, ‘Can do’ attitude, picking up additional responsibilities to help the wider team.
- Good organisational skills and time management.
- Ability to work independently.
- Excellent attention to detail.
- Ability to think on your feet and adapt.
- Proactively making suggestions for improving the way we work.
- Excellent verbal and written English is required for this role.
Head of Sales Training in Nottingham employer: Urban Playground UK
Contact Detail:
Urban Playground UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales Training in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Urban Playground, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your experience aligns with their needs. Role-play with a friend or in front of the mirror to nail that delivery.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an inside edge!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. It’s a simple gesture that keeps you fresh in their minds.
We think you need these skills to ace Head of Sales Training in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Sales Training role. Highlight your relevant experience in sales and training, and don’t forget to showcase your ability to upsell and drive bookings!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific skills from the job description and how they align with your experience.
Showcase Your Communication Skills: Since this role requires excellent verbal and written English, make sure your application is clear and free of errors. We want to see your confident communication style right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who follow the process!
How to prepare for a job interview at Urban Playground UK
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and practices. Be ready to discuss your experience with inbound and outbound sales, and how you've successfully driven bookings in the past. This will show that you understand the role and can hit the ground running.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice your communication skills. Prepare examples of how you've effectively communicated with clients in previous roles, especially when it comes to upselling or resolving issues. Confidence is key!
✨Be Ready to Suggest Improvements
The job description mentions contributing to process improvements. Think of a few ideas or suggestions you could bring to the table during the interview. This shows initiative and that you're already thinking about how to make things better.
✨Familiarise Yourself with the Venue
Do some research on Urban Playground and its venues. Knowing the ins and outs of their offerings will help you stand out. You can even prepare questions about their current packages or suggest new ideas based on your findings.
