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For Companies At a Glance
- Tasks: Drive group bookings and venue hires while providing top-notch customer service.
- Company: Urban Playground, a vibrant and dynamic venue in Nottingham.
- Benefits: Earn up to £7,000 bonus plus uncapped commission and flexible working options.
- Why this job: Join a fun team and make an impact by connecting clients with unforgettable experiences.
- Qualifications: Sales experience, strong communication skills, and a positive attitude are essential.
- Other info: Great opportunity for career growth in a lively environment.
The predicted salary is between 28800 - 43200 £ per year.
As part of the sales department, you will be driving group bookings and venue hires for all Urban Playground sites. Bonus up to £7,000 + uncapped commission on top.
Essential Duties and Responsibilities
- Answering all inbound and making outbound telephone enquiries as the first point of contact for existing and potential clients.
- Ensure that all sales enquiries are promptly responded to and followed up.
- Proactively driving sales via outgoing sales enquiries via phone and email.
- Overseeing the full booking process, ensuring invoices are supplied in time and full payments are made prior to the event.
- Ensuring all group booking ticket allocations for events are added to the ticketing system when the booking is confirmed / paid.
- Ensuring that all bookings and booking changes are properly and promptly administered on the system, communicating all updates with the venue teams.
- Arranging sales tours of the venues with prospective clients and liaise with the site teams accordingly.
- Suggest new ideas to develop our packages, seasonal offers, or new target customers.
- Work with the marketing team to capitalise on promotional efforts.
- Collaborate with on-site managers, across all departments to ensure the delivery of group bookings are seamless and well organised.
- Following up with the booking organisers to gather feedback and ensure their visit was positive.
- Chase unanswered enquiries, upselling and making new offers to entice bookings.
Other Duties and Responsibilities
- Attend important clients' bookings, or particularly large group bookings, meeting the clients in the venue to develop relationships.
- Ensure all training is completed in a timely manner.
- Proactively contribute to and suggest ways of improving company processes and procedures.
Skills
- Experience in a sales position, with inbound and outbound focus.
- Deep understanding of sales practices.
- Experience using a sales CRM system.
- Ability to upsell.
- Confident communication and strong customer service skills.
- Good knowledge of Microsoft packages, including Word and Excel.
Personal
- Positive, 'Can do' attitude, picking up additional responsibilities to help the wider team.
- Good organisational skills and time management.
- Ability to work independently.
- Excellent attention to detail.
- Ability to think on your feet and adapt.
- Proactively making suggestions for improving the way we work.
- Excellent verbal and written English is required for this role.
Sales Executive in Mansfield employer: Urban Playground UK
Contact Detail:
Urban Playground UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Mansfield
✨Tip Number 1
Get to know the company inside out! Research Urban Playground, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your pitch! You’ll want to nail that first impression, so rehearse how you’d introduce yourself and your experience. Keep it engaging and relevant to the Sales Executive role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you’re genuinely interested!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It’s a great way to keep the conversation going and remind them of your enthusiasm for the position.
We think you need these skills to ace Sales Executive in Mansfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your experience in sales, especially any inbound and outbound roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Urban Playground. Share specific examples of your sales successes and how you can contribute to our goals.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your strong verbal and written English skills. Keep it clear, concise, and engaging – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Urban Playground UK
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and practices. Be ready to discuss your previous experiences in sales, especially any inbound and outbound roles. Think of specific examples where you successfully upsold or closed a deal.
✨Show Off Your Communication Skills
As a Sales Executive, communication is key! Practice articulating your thoughts clearly and confidently. You might even want to role-play common sales scenarios with a friend to get comfortable with the flow of conversation.
✨Be Ready to Discuss CRM Experience
Familiarise yourself with the sales CRM systems you've used in the past. Be prepared to explain how you utilised these tools to manage leads and track sales progress. If you can, mention any specific metrics or successes that came from using these systems.
✨Bring Ideas to the Table
Urban Playground is looking for someone who can suggest new ideas for packages and promotions. Think about what you could bring to the role and be ready to share your thoughts during the interview. This shows initiative and a proactive mindset!
