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For Companies At a Glance
- Tasks: Drive group bookings and venue hires while providing top-notch customer service.
- Company: Urban Playground, a vibrant and dynamic venue in Nottingham.
- Benefits: Earn up to £7,000 bonus plus uncapped commission and flexible working options.
- Why this job: Join a fun team and make an impact in a lively environment.
- Qualifications: Sales experience, strong communication skills, and a positive attitude.
- Other info: Great opportunities for personal growth and development in a supportive team.
The predicted salary is between 28800 - 43200 £ per year.
As part of the sales department, you will be driving group bookings and venue hires for all Urban Playground sites. Bonus up to £7,000 + uncapped commission on top.
Essential Duties and Responsibilities
- Answering all inbound and making outbound telephone enquiries as the first point of contact for existing and potential clients.
- Ensure that all sales enquiries are promptly responded to and followed up.
- Proactively driving sales via outgoing sales enquiries via phone and email.
- Overseeing the full booking process, ensuring invoices are supplied in time and full payments are made prior to the event.
- Ensuring all group booking ticket allocations for events are added to the ticketing system when the booking is confirmed / paid.
- Ensuring that all bookings and booking changes are properly and promptly administered on the system, communicating all updates with the venue teams.
- Arranging sales tours of the venues with prospective clients and liaise with the site teams accordingly.
- Suggest new ideas to develop our packages, seasonal offers, or new target customers.
- Work with the marketing team to capitalise on promotional efforts.
- Collaborate with on-site managers, across all departments to ensure the delivery of group bookings are seamless and well organised.
- Following up with the booking organisers to gather feedback and ensure their visit was positive.
- Chase unanswered enquiries, upselling and making new offers to entice bookings.
Other Duties and Responsibilities
- Attend important clients' bookings, or particularly large group bookings, meeting the clients in the venue to develop relationships.
- Ensure all training is completed in a timely manner.
- Proactively contribute to and suggest ways of improving company processes and procedures.
Skills
- Experience in a sales position, with inbound and outbound focus.
- Deep understanding of sales practices.
- Experience using a sales CRM system.
- Ability to upsell.
- Confident communication and strong customer service skills.
- Good knowledge of Microsoft packages, including Word and Excel.
Personal
- Positive, 'Can do' attitude, picking up additional responsibilities to help the wider team.
- Good organisational skills and time management.
- Ability to work independently.
- Excellent attention to detail.
- Ability to think on your feet and adapt.
- Proactively making suggestions for improving the way we work.
- Excellent verbal and written English is required for this role.
Sales Executive in Derby employer: Urban Playground UK
Contact Detail:
Urban Playground UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in Derby
✨Tip Number 1
Get to know the company inside out! Research Urban Playground, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the role.
✨Tip Number 2
Practice your pitch! You’ll want to be ready to talk about your sales experience and how you can drive bookings. Think of specific examples where you’ve nailed it in previous roles.
✨Tip Number 3
Don’t just wait for the phone to ring! Be proactive and reach out to potential clients or even follow up on past leads. Show that you’re eager and ready to make things happen.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales Executive in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Executive role. Highlight your experience in sales, especially any inbound and outbound roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Urban Playground. Share specific examples of your sales successes and how you can contribute to our goals.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your strong verbal and written English skills. Keep it clear, concise, and engaging – we want to see your personality shine through!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Urban Playground UK
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and practices. Be ready to discuss your previous experiences in sales, especially any inbound and outbound roles. Show them you understand the sales process and can upsell effectively.
✨Master the Art of Communication
Since this role involves a lot of client interaction, practice your communication skills. Prepare to demonstrate how you handle inquiries and follow-ups. Think about examples where you've successfully built relationships with clients or resolved issues.
✨Be Organised and Detail-Oriented
This job requires excellent organisational skills, so come prepared with examples of how you've managed multiple tasks or bookings in the past. Highlight your attention to detail, especially when it comes to ensuring all bookings are processed correctly.
✨Show Your Team Spirit
Urban Playground values collaboration, so be ready to discuss how you've worked with teams in the past. Share instances where you've contributed to improving processes or supported colleagues, showing that you're a team player who can also take initiative.
