At a Glance
- Tasks: Lead a dynamic team, inspire creativity, and ensure top-notch customer service.
- Company: Urban Outfitters, a trendy retail brand with a vibrant culture.
- Benefits: Competitive pay, employee discounts, and opportunities for personal growth.
- Other info: Exciting career progression opportunities in a fast-paced retail setting.
- Why this job: Join a fun environment where you can develop your leadership skills and make an impact.
- Qualifications: Strong leadership skills and a passion for fashion and customer service.
The predicted salary is between 24000 - 30000 £ per year.
Location: This position is located at Warehouse 42-56 Seven Dials Earlham St, London, WC2H9LJ United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing:
- People: Ability to recruit, motivate, develop and lead a team. Manage aspects of performance development within the department team (Performance Appraisals, Individual Development Plans, Coaching and Counseling and Disciplinary actions). Recognise and develop talented individuals for advancement and growth within the organisation. Uphold Company standards and act as a positive role model to others.
- Leadership & Communication: Model the way by inspiring, motivating and encouraging teamwork. Conduct productive daily meetings to ensure that goals are met. Effectively delegate projects while at the same time allowing others the creativity to succeed by making their own decisions. Possess excellent communication skills in both written and verbal form.
- Managing the Environment: Oversee all levels of customer service by setting daily goals and expectations to create a positive store environment. Exhibit excellent floor presence by training and coaching the store team on customer service, standards, product placement and time management. Achieve Company-average mystery shop results by upholding the Company’s customer service standard.
- Operations: Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures. Achieve the store stock loss goals by overseeing adherence to loss prevention practices.
Urban Outfitters Team Leader - Covent Garden, London employer: Urban Outfitters
Urban Outfitters is an exceptional employer that prioritises creativity and employee development within a vibrant store environment in the heart of Covent Garden, London. With a strong focus on the 'Peers Training Peers' philosophy, employees are encouraged to grow through mentorship and leadership opportunities, fostering a collaborative and dynamic work culture. The company not only values individual contributions but also provides a platform for talented individuals to advance their careers while enjoying the unique atmosphere of one of London's most iconic shopping destinations.
