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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% discount, life leave, and private medical insurance.
- Other info: Opportunities for continued learning and development in a diverse environment.
- Why this job: Join a vibrant team, develop skills, and embrace a positive work culture.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
The predicted salary is between 24000 - 36000 £ per year.
Location
This position is located at 13-17 Calverley Rd, Tunbridge Wells, Kent, TN11XU United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Sales Associate - Tunbridge Wells, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Tunbridge Wells, UK
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique appeal to the local market. Understanding their style, values, and customer base will help you engage more effectively during your interactions.
✨Tip Number 2
Showcase your communication skills by practicing friendly and engaging conversation techniques. Think about how you can create a positive experience for customers, as this is a key part of the role.
✨Tip Number 3
Demonstrate your teamwork abilities by sharing examples of how you've collaborated with others in previous roles. Urban Outfitters values a collaborative environment, so showing that you're a team player will set you apart.
✨Tip Number 4
Be prepared to discuss your awareness of loss prevention and inventory control measures. Showing that you understand these aspects will highlight your readiness to uphold company standards and contribute to store operations.
We think you need these skills to ace Urban Outfitters Sales Associate - Tunbridge Wells, UK
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Show Your Passion for the Brand: Urban Outfitters values a strong connection to its brand. In your cover letter or personal statement, express your enthusiasm for Urban Outfitters and how you relate to their VIBE philosophy and culture.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your understanding of the company during the interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively engaged with customers or worked within a team in previous roles. This will highlight your ability to deliver a positive experience.
✨Emphasise Teamwork
Be ready to discuss your experiences working collaboratively with others. Urban Outfitters values teamwork, so share instances where you contributed to a common goal or assisted in training peers.
✨Demonstrate Job Knowledge
Brush up on your knowledge of retail operations, such as till processes and inventory control measures. Showing that you understand these aspects will reflect your readiness for the role.