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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% discount, life leave, and private medical insurance.
- Why this job: Join a vibrant team that values creativity and personal development in a fun environment.
- Qualifications: Previous retail experience is a plus, but strong communication skills are essential.
- Other info: We celebrate diversity and offer equal opportunities for all applicants.
The predicted salary is between 24000 - 36000 £ per year.
Location: This position is located at 6 The Exchange 132 Commercial St Spitalfields, London, E16AZ United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need: Previous experience in a retail environment – not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - Spitalfields, London employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Spitalfields, London
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique appeal to the local market. Understanding their style, values, and customer base will help you connect better with both customers and your potential team.
✨Tip Number 2
Engage in conversations with current or former employees if possible. They can provide insights into the store's culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Demonstrate your communication skills by being friendly and approachable in any interactions you have with the store staff or during your visit. This aligns with the role's emphasis on delivering a positive customer experience.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Be prepared to discuss examples of how you've worked effectively in a team setting, as this is crucial for the role at Urban Outfitters.
We think you need these skills to ace Urban Outfitters Sales Associate - Spitalfields, London
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Express Your Passion for the Brand: Urban Outfitters values an awareness of their brand and its appeal. In your application, mention what you love about Urban Outfitters and how you connect with their VIBE philosophy. This shows genuine interest and alignment with their culture.
Craft a Strong Cover Letter: Use your cover letter to tell a story about why you want to work at Urban Outfitters. Highlight specific examples of how you can contribute to the store environment and support your peers, reflecting the 'Peers Training Peers' philosophy.
How to prepare for a job interview at Urban Outfitters
✨Know the Urban Outfitters VIBE
Familiarise yourself with the Urban Outfitters VIBE philosophy. Understand how it shapes the store environment and customer interactions. Be ready to discuss how you can contribute to this positive atmosphere during your interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively engaged with customers or worked within a team. Highlight any experiences where you enhanced customer service or collaborated with peers.
✨Demonstrate Team Spirit
Urban Outfitters values teamwork, so be prepared to discuss how you’ve contributed to a team in the past. Share specific instances where you took initiative or helped train others, showcasing your ability to work collaboratively.
✨Understand Retail Operations
Brush up on basic retail operations, such as till processes and stock management. Being knowledgeable about these areas will show your readiness to jump into the role and support the team effectively from day one.
