At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand that values creativity and teamwork.
- Benefits: Enjoy up to 40% off, life leave, and health support.
- Other info: Great opportunities for personal development and a supportive team culture.
- Why this job: Join a fun environment where you can grow and make an impact.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
The predicted salary is between 10 - 12 £ per hour.
Location: This position is located at 13-17 Calverley Rd, Tunbridge Wells, TN11XU United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing:
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need: Previous experience in a retail environment – not a must. An awareness of the Urban Outfitters brand and its appeal to the local market. Strong communication skills.
The Perks:
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (Seasonal FTC) - Tunbridge Wells, UK employer: Urban Outfitters
Urban Outfitters is an exceptional employer that prioritises creativity and employee development in a vibrant retail environment. Located in the heart of Tunbridge Wells, we offer a supportive work culture with unique benefits such as 'Life Leave' for personal events, comprehensive wellbeing programmes, and generous employee discounts. Join us to be part of a team that values collaboration, growth, and a positive atmosphere, making every day at work meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Tunbridge Wells, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Spend some time in the store, chat with staff, and soak up the atmosphere. This will help you understand what they value and how you can fit into their team.
✨Tip Number 2
When you apply, make sure to highlight your people skills! Urban Outfitters is all about creating a positive experience for customers, so share any past experiences where you’ve gone above and beyond for someone.
✨Tip Number 3
Don’t just wait for a call back! Follow up on your application after a week or so. A quick email expressing your enthusiasm can really set you apart and show that you’re keen to join the team.
✨Tip Number 4
Finally, be yourself during the interview! Urban Outfitters values authenticity, so let your personality shine through. Show them how you can contribute to the team’s positive energy and creativity.
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Tunbridge Wells, UK
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to that atmosphere.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experience, even if it’s not directly in retail. We want to see how your skills align with our VIBE philosophy and how you can enhance the customer experience.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Urban Outfitters family!
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer experience and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
✨Showcase Your Communication Skills
Since strong communication is key for this role, think of examples from your past experiences where you effectively engaged with customers or worked well in a team. Be ready to share these stories to highlight your ability to connect with others.
✨Be Ready to Discuss Teamwork
Prepare to talk about your experiences working in a team. Urban Outfitters values collaboration, so think of specific instances where you took initiative or helped train peers. This will show that you're a team player who aligns with their goals.
✨Familiarise Yourself with the Brand
Do some research on Urban Outfitters and its appeal to the local market. Being able to discuss current trends and products will not only impress your interviewers but also show your genuine interest in the brand and its customers.
