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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand known for its unique style and vibrant culture.
- Benefits: Enjoy up to 40% off, flexible leave, and wellness support.
- Why this job: Join a creative team that values positivity and personal growth in a fun environment.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: This is a seasonal role located in the heart of London.
The predicted salary is between 12000 - 18000 £ per year.
Location
This position is located at 469 Oxford St Mayfair, London, , W1C2AU United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Sales Associate ( Seasonal FTC) - Marble Arch, London employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate ( Seasonal FTC) - Marble Arch, London
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage with current employees or visit the store to get a feel for the environment. This will not only give you insights into the day-to-day operations but also help you build rapport with potential colleagues.
✨Tip Number 3
Prepare to showcase your communication skills by practicing how you would engage with customers. Think of ways to create a positive shopping experience, as this is a key aspect of the role.
✨Tip Number 4
Be ready to discuss your teamwork experiences. Urban Outfitters values collaboration, so think of examples where you've successfully worked with others to achieve a common goal.
We think you need these skills to ace Urban Outfitters Sales Associate ( Seasonal FTC) - Marble Arch, London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Your Customer Service Skills: Since the role focuses on delivering a positive customer experience, include specific examples in your CV or cover letter that demonstrate your ability to engage with customers and provide excellent service.
Highlight Teamwork Experience: Urban Outfitters values teamwork and communication. Mention any previous experiences where you successfully collaborated with others, especially in a retail or fast-paced environment.
Express Your Passion for the Brand: Demonstrate your awareness of the Urban Outfitters brand and its appeal to the local market. Share why you are excited about the opportunity to work there and how you can contribute to the store's VIBE philosophy.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. This will help you demonstrate your understanding of the company during the interview.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively engaged with customers or worked within a team in previous roles. Be ready to discuss how you can contribute to a positive store environment.
✨Emphasise Teamwork
Highlight your ability to work collaboratively with others. Share experiences where you took initiative to support your peers or contributed to a common goal, as teamwork is essential in this position.
✨Demonstrate Product Knowledge
Brush up on current trends and products that Urban Outfitters offers. Being able to discuss these during your interview will show your enthusiasm and readiness to assist customers effectively.
