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For Companies At a Glance
- Tasks: Engage customers and create a vibrant shopping experience at Urban Outfitters.
- Company: Join the creative team at Urban Outfitters in Manchester.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Be part of a fun, dynamic environment while developing your retail skills.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: Great opportunities for personal growth and teamwork.
Location
This position is located at 42-43 Market St, Manchester, , M11WR United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Sales Associate (Seasonal FTC) - Manchester, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Manchester, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering a friendly customer experience, think of a few scenarios where you can demonstrate your communication skills. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show off your teamwork spirit! Urban Outfitters values collaboration, so be ready to share examples of how you've worked well in a team before. Highlight any experiences where you helped train or support your peers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and serious about joining the Urban Outfitters team. Don’t miss out on this opportunity!
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Manchester, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to express what makes you unique and how you can contribute to the store's atmosphere.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. Even if it’s not directly related, focus on skills that align with the role, like teamwork and communication. We want to see how you can bring your past experiences to enhance our VIBE!
Be Specific: Use specific examples in your application to demonstrate your skills and achievements. Instead of just saying you’re a team player, share a quick story about how you helped a colleague or contributed to a successful project. This helps us see you in action!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Before your interview, dive deep into Urban Outfitters' brand ethos and VIBE philosophy. Familiarise yourself with their latest collections and understand what makes them unique in the retail space. This will help you connect your answers to their values during the interview.
✨Showcase Your People Skills
As a Sales Associate, engaging with customers is key. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one, as this will demonstrate your ability to enhance the customer experience.
✨Teamwork is Essential
Urban Outfitters values collaboration, so be ready to discuss your experiences working in teams. Share specific instances where you contributed to a team goal or helped train a peer. Highlighting your teamwork skills will show that you're a good fit for their culture.
✨Be Ready for Practical Questions
Expect questions about retail operations, like handling tills or managing stock. Brush up on your knowledge of these areas and be prepared to discuss how you would maintain store standards and contribute to a clean, organised environment. This shows you're proactive and ready to jump in.