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For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand that values creativity and teamwork.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a fun, dynamic team and make a real impact in retail.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: Great opportunities for personal growth and development in a vibrant environment.
The predicted salary is between 12000 - 18000 £ per year.
Location
This position is located at 229 High Street, Exeter, , EX43NE United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- ‘Life Leave’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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Urban Outfitters Sales Associate (Seasonal FTC) - Exeter, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Exeter, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering a positive experience, think of examples where you've gone above and beyond for customers or worked well in a team. We want to see that you can bring the VIBE to life!
✨Tip Number 3
Be ready to show your passion for the brand! Urban Outfitters is all about creativity and trends, so come prepared to discuss your favourite products and why they resonate with you. This shows you’re not just looking for any job, but you genuinely want to be part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Urban Outfitters family. Don’t miss out on this opportunity!
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Exeter, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to that atmosphere.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience you have in retail or customer service, and connect it back to how it aligns with our VIBE philosophy. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer experience and store environment. Be ready to discuss how you can contribute to this positive atmosphere during your interview.
✨Show Your People Skills
Since this role is all about engaging with customers and working as part of a team, think of examples from your past experiences where you've delivered excellent customer service or collaborated effectively with colleagues. Share these stories to highlight your communication skills.
✨Be Ready for Practical Questions
Expect questions that assess your knowledge of retail operations, like handling tills or managing stock. Brush up on these areas and be prepared to demonstrate your understanding of loss prevention and health & safety regulations.
✨Dress the Part
Urban Outfitters has a unique style, so make sure your outfit reflects the brand's aesthetic. This shows that you understand the company culture and are genuinely interested in being part of the team. Plus, it gives you a confidence boost!
