Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% discount, 'Life Leave', and wellness support.
- Why this job: Join a vibrant team, develop skills, and embrace a fun work culture.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: This is a seasonal role located in the heart of Edinburgh.
The predicted salary is between 24000 - 36000 £ per year.
Location
This position is located at 124-125 Princess St, Edinburgh, , EH24AD United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters \”Peers Training Peers\” philosophy.
What You\’ll Be Doing
People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours
- Provide a store experience that reflects the Company\’s mystery shop standards
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Uphold Company standards and act as a positive role model to peers
Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal
- Assist in the training and development of peers
- Communicate positively and effectively with peers
- Actively participate in daily and department meetings
Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures
- Always adhere to company health & safety regulations
Merchandising & Display:
- Uphold store merchandising and cleanliness standards
- Ensure that merchandise is ticketed and the sales floor is well stocked
- Support sales by assisting in merchandising and display projects
- Exhibit a familiarity with current product and trend awareness
What You\’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
Work Life Balance:
- \’Life Leave\’ – one day a year to take time off for those big events in life, in addition to your annual leave entitlement
Wellbeing:
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
Employee Discounts:
- Up to 40% employee discount at all URBN Brands
Travel:
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Continued Development:
- We offer structured support within the business alongside continued learning and development
#UrbanEU #LI-TS1
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (Seasonal FTC) - Edinburgh, Scotland employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Edinburgh, Scotland
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique appeal to the local market in Edinburgh. Understanding their VIBE philosophy and how it translates into customer interactions will help you stand out during the interview.
✨Tip Number 2
Showcase your communication skills by engaging in conversations with current employees or customers at Urban Outfitters. This will not only give you insights into the store's culture but also demonstrate your proactive approach to teamwork and customer service.
✨Tip Number 3
Prepare to discuss your previous retail experiences, even if they are minimal. Highlight any instances where you contributed positively to a team environment or enhanced customer experiences, as this aligns with the role's focus on teamwork and communication.
✨Tip Number 4
Visit the store before your interview to observe the merchandising and display standards. Take note of how products are presented and how staff interact with customers, as this will provide valuable context for your discussions during the application process.
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Edinburgh, Scotland
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Your Customer Service Skills: Since the role focuses on delivering a positive customer experience, include specific examples in your CV or cover letter that demonstrate your ability to engage with customers and provide excellent service.
Highlight Teamwork Experience: Urban Outfitters values teamwork and communication. Mention any previous experiences where you successfully collaborated with others, especially in a retail or customer-focused environment.
Express Your Passion for the Brand: Demonstrate your awareness of the Urban Outfitters brand and its appeal to the local market. Share why you are excited about the opportunity to work with them and how you can contribute to their VIBE philosophy.
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE Philosophy
Familiarise yourself with Urban Outfitters' VIBE philosophy. During the interview, be prepared to discuss how you can contribute to a positive store environment and enhance customer experiences through friendly engagement.
✨Showcase Teamwork Skills
Emphasise your ability to work collaboratively in a team. Share examples from past experiences where you successfully contributed to a common goal or assisted in training peers, as this aligns with the role's focus on teamwork and communication.
✨Demonstrate Product Knowledge
Research current trends and products offered by Urban Outfitters. Being able to discuss specific items or styles during your interview will show your enthusiasm for the brand and your readiness to assist customers effectively.
✨Prepare for Situational Questions
Anticipate questions that may ask how you would handle specific scenarios, such as dealing with a difficult customer or managing time during busy periods. Practising your responses will help you convey your problem-solving skills and customer service orientation.