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For Companies At a Glance
- Tasks: Engage customers and create a vibrant store atmosphere while supporting your team.
- Company: Join Urban Outfitters, a brand that values creativity and teamwork.
- Benefits: Enjoy up to 40% off, flexible leave, and health support.
- Why this job: Be part of a fun, dynamic team this festive season!
- Qualifications: Retail experience is a plus, but passion for the brand is key.
- Other info: Great opportunity for personal growth and development in a trendy environment.
This position is located at Unit J The Brewery Quarter High St, Cheltenham, GL503FF United Kingdom.
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. This is a Temporary Seasonal role and applicants must have weekend and Xmas/New Year Period availability.
What You'll Be Doing- People:
- Deliver a positive, friendly experience by engaging the customer through conversation and service.
- Enhance the VIBE by focusing on customers and not on projects during prime time selling hours.
- Provide a store experience that reflects the Company’s mystery shop standards.
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others.
- Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication:
- Work productively within the team and take initiative to work with others toward a common, collaborative goal.
- Assist in the training and development of peers.
- Communicate positively and effectively with peers.
- Actively participate in daily and department meetings.
- Operations:
- Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines).
- Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised.
- Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs).
- Exhibit awareness of loss prevention guidelines and comply with all inventory control measures.
- Always adhere to company health & safety regulations.
- Merchandising & Display:
- Uphold store merchandising and cleanliness standards.
- Ensure that merchandise is ticketed and the sales floor is well stocked.
- Support sales by assisting in merchandising and display projects.
- Exhibit a familiarity with current product and trend awareness.
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees.
- Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate (Seasonal FTC) - Cheltenham, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate (Seasonal FTC) - Cheltenham, UK
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering a positive experience, think of a few examples where you've gone above and beyond for a customer or worked well in a team. We want to see that you can bring the right energy!
✨Tip Number 3
Be ready to show your passion for the brand! Urban Outfitters is all about creativity and trends, so brush up on their latest collections and think about how you can contribute to the store's vibe. Your enthusiasm will shine through!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, it shows you're serious about joining the team. Don’t miss out on this seasonal opportunity!
We think you need these skills to ace Urban Outfitters Sales Associate (Seasonal FTC) - Cheltenham, UK
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to that atmosphere.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that align with the job description, especially your ability to engage with customers and work in a team. We want to see how you fit into our VIBE!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there.
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Familiarise yourself with Urban Outfitters' VIBE philosophy. During the interview, be ready to discuss how you can contribute to a positive store environment and enhance customer experiences. Show that you understand the importance of engaging with customers rather than focusing solely on tasks.
✨Showcase Your Team Spirit
Emphasise your ability to work collaboratively with others. Share examples from past experiences where you’ve successfully worked in a team or helped train peers. This will demonstrate that you can contribute to the supportive atmosphere they’re looking for.
✨Be Product Knowledge Savvy
Brush up on current trends and products offered by Urban Outfitters. Being able to discuss specific items or styles during your interview will show your genuine interest in the brand and its appeal to the local market.
✨Prepare for Situational Questions
Expect questions about how you would handle various customer service scenarios. Think of examples where you provided excellent service or resolved conflicts. This will help you illustrate your strong communication skills and customer-focused mindset.
