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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% off, flexible leave, and wellness support.
- Why this job: Join a vibrant team, develop skills, and embrace a fun work culture.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: This is a seasonal role at Bluewater, perfect for students!
Location: This position is located at Unit U105 Bluewater Pkwy Dartford, Greenhithe, DA99SS United Kingdom.
Role Summary: The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement: URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters - Sales Associate (Seasonal FTC) - Bluewater, Kent employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters - Sales Associate (Seasonal FTC) - Bluewater, Kent
✨Tip Number 1
Familiarise yourself with the Urban Outfitters brand and its unique VIBE philosophy. Understanding their culture and values will help you connect with the team and demonstrate your enthusiasm during any interactions.
✨Tip Number 2
Engage in conversations with current or former employees to gain insights into the store environment and customer interactions. This will not only prepare you for the role but also show your genuine interest in being part of the team.
✨Tip Number 3
Practice your communication skills by role-playing customer service scenarios with friends or family. Being able to engage customers positively is key, and this practice can help you feel more confident during the interview.
✨Tip Number 4
Be prepared to discuss how you can contribute to teamwork and collaboration in the store. Think of examples from past experiences where you've worked well with others, as this aligns with the role's emphasis on supporting peers and enhancing the store's atmosphere.
We think you need these skills to ace Urban Outfitters - Sales Associate (Seasonal FTC) - Bluewater, Kent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Associate position. Tailor your application to highlight how your experiences align with these requirements.
Showcase Relevant Experience: Even if you don't have direct retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and ability to work collaboratively, as these are crucial for this role.
Express Your Passion for the Brand: Demonstrate your knowledge of Urban Outfitters and its appeal to the local market in your application. Mention specific products or trends that resonate with you and how you can contribute to the store's VIBE philosophy.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your personality and enthusiasm for the role. Use it to explain why you want to work at Urban Outfitters and how you can enhance the customer experience in the store.
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE Philosophy
Familiarise yourself with Urban Outfitters' VIBE philosophy. Understand how it shapes the store environment and be ready to discuss how you can contribute to creating a positive atmosphere for both customers and colleagues.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication skills during the interview. Think of examples where you've engaged customers or worked collaboratively with a team, as these experiences will highlight your fit for the role.
✨Understand the Brand
Research Urban Outfitters and its appeal to the local market. Be prepared to discuss current trends and products that resonate with customers, showing your enthusiasm and knowledge about the brand.
✨Emphasise Teamwork and Initiative
Be ready to share instances where you've taken initiative in a team setting. Highlight your ability to work collaboratively towards common goals, as this is crucial for supporting the store management team effectively.
