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For Companies At a Glance
- Tasks: Engage customers and enhance the store vibe while supporting your team.
- Company: Urban Outfitters, a trendy brand with a focus on creativity and inclusivity.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a fun team and make a real impact in a vibrant retail environment.
- Qualifications: Retail experience is a plus, but strong communication skills are key.
- Other info: Great opportunities for personal growth and development in a supportive atmosphere.
The predicted salary is between 15600 - 24000 £ per year.
This position is located at 200 Oxford St Fitzrovia, London, W1D1NU United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters 'Peers Training Peers' philosophy.
What You’ll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You’ll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health. Discount off external gym memberships. Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - Oxford Street, London employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Oxford Street, London
✨Tip Number 1
Get to know the Urban Outfitters vibe! Before your interview, spend some time in the store. Observe how staff interact with customers and each other. This will help you understand the culture and give you great talking points during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering a positive experience, think of examples where you've gone above and beyond for customers or worked well in a team. Share these stories to show you're a perfect fit for the role.
✨Tip Number 3
Be ready to showcase your knowledge of the brand! Brush up on Urban Outfitters' latest trends and products. Showing that you’re in the know will impress the hiring team and demonstrate your passion for the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Urban Outfitters family. Let’s get you that job!
We think you need these skills to ace Urban Outfitters Sales Associate - Oxford Street, London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! Urban Outfitters values creativity and a positive vibe, so don’t be afraid to show us who you are and how you can contribute to our store environment.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in retail or customer service, and connect it back to how you can enhance the VIBE at Urban Outfitters. We want to see how you fit into our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Urban Outfitters
✨Know the VIBE
Before your interview, get familiar with Urban Outfitters' VIBE philosophy. Understand how it shapes their customer interactions and store environment. This will help you demonstrate how you can contribute to that positive atmosphere during your chat.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice engaging in friendly conversations. Think of examples from past experiences where you’ve successfully interacted with customers or worked as part of a team. This will show you’re a great fit for their collaborative culture.
✨Be Ready to Discuss Teamwork
Prepare to talk about your experiences working in teams. Urban Outfitters values collaboration, so think of specific instances where you’ve helped train peers or contributed to a group goal. Highlighting these experiences will showcase your ability to work well with others.
✨Familiarise Yourself with the Brand
Do some research on Urban Outfitters and its appeal to the local market. Be ready to discuss current trends and products. Showing that you understand the brand will impress the interviewers and demonstrate your enthusiasm for the role.